Windows Mobile Device Center Compatibility with Windows 10

ok I have a Sony Handycam hdr fx7 and was using I link cable, nothing will load, saw some mention of, went to sony site only to find program not compatible. so how can I load my videos without the I Link cable?

Gerry. That's interesting. I always manually start WMDC so it aways seems to work for me. Often get errors sfter first sync but dissapear when force another sync.

Ed

We've recently encountered this same problem with Windows 10 workstations. Prior to upgrading from Windows 7 to Windows 10, we had no problems with Windows mobile devices (running Windows Mobile 6.1, 6.5, and earlier versions of 5.x prior). These devices when connected to the workstation would be detected and the WMDC would activate. In the Windows XP days, this would work equally with the MS ActiveSync Mgr tool.

Now, with Windows 10, it works the first time, but after disconnecting the mobile (handheld) device, and subsequent reattachment of the mobile device would do nothing.

At first we thought that this may be a USB connection issue and/or USB driver, USB device, etc.

Then we compared a Windows 10 workstation side-by-side with a Windows 7 workstation similarly equipped and configured.

What we learned was that unlike Windows 7, the Windows 10 OS was crashing the WMDC tool. If we manually launched WMDC again on Windows 10, it would detect the mobile device connected via USB and activate accordingly. However 98% or the time after disconnecting the mobile device, WMDC would go away, but never come back (unless manually launched). In the case of Windows 7, the WMDC would also "appear to go away" when the mobile device was disconnected, but it would always come back up when the device was reattached.

So for now, until Microsoft applies a solution, we are having our users simply manually launch WMDC prior to (or after) connecting a mobile device. 

(Note: we did attempt to uninstall WMDC on the Windows 10 workstation and then re-install it, but we ran into WMDC install problems trying to negotiate the installed MS Office Outlook (64-bit). Other forums suggested WMDC install process needs to find Office 32-bit instead. This effort against MS Office install and WMDC install is proving to be problematic, and not worth the effort at this time. Opting on the manual launch of WMDC is working for now).

I think I may still have a valid XP CD but too much of a hassle to start creating a virtual machine for one application.  What I can't understand is that it worked fine under Windows 10 until updates were applied earlier this year.