August 2015 Windows Update for Vista Requires One Hour to Run to Completion

Anonymous
2015-08-18T14:12:50+00:00

Is Microsoft throttling bandwidth for users running Windows Update on Vista machines to give a higher priority to Win 10 users?

I've run multiple Windows Updates since Patch Tuesday on 11-Aug-2015 and couldn't get them to run to completion on my 32-bit Vista machine until 16-Aug-2015.  There were no errors - it just reported that it was checking for updates and never finished, even if I let it run for over an hour.  Process Explorer showed svchost.exe constantly consuming ~50% of my CPU (i.e., complete saturation of one of my Intel Duo cores) and that a thread for the Windows Update service (wuauserv) was responsible for all that CPU activity.

I assumed that my Windows Update service was corrupted but after reading posts by other Vista users having the same problem (see ScousaJay's post *Windows Update Just Seems to Hang While Checking* in the Windows VistaForums for one example) I tried a manual update again on 16-Aug-2015.  Windows Update finally ran to completion and offered 17 important updates and one optional update for Silverlight but it took approx. 35 min before it reported that updates were available and the entire process, including the downloads, installs and monthly Malicious Software Removal scan, took almost a full hour.  A typical Patch Tuesday normally takes about 10 min on my machine from start to finish.

Here's what the CPU consumption looked like for my successful Windows Update of 16-Aug-2015, with the "Checking for updates..." phase running between the 70 and 35 min marks and re-start to complete the installation around the 15 min mark.


32-bit Vista Home Premium SP2 * Firefox 40.0.2 * IE9 * NIS 2014 v. 21.7.0.11

HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2016-05-16T14:41:26+00:00

    I should also mention that Woody Leonhard's InfoWorld article Windows 7 update scans taking forever? KB 3153199 may solve the problem suggests that that pre-installing monthly Windows kernel-mode driver (Win32k.sys) updates like KB3145739 (Apr 2016) and KB3153199 (May 2106) from the Microsoft Download Center every month can "trick" Windows Update into running Patch Tuesday updates faster - at least for Win 7 users

    • but it's only a temporary solution and the problem will return the next month. Feedback <here> on the AskWoody.com site confirms that many Win 7 users are having success with this workaround.  Woody Leonhard posted a link to ***Search for Windows Updates takes forever? - A possible solution*** that tracks the recommended win32k.sys update (both Win 7 and Vista) that must be installed each successive month before running the Patch Tuesday updates. From the author of that webpage:

    "The term 'solution' might be a little bit exaggerated, since the following HowTo only tries to make sure that the Update Agent doesn't need to check all updates, so the check for new updates is done faster. Futhermore, it's only a temporary solution; most likely the issue will appear again with the next Patchday."

    I haven't tried this workaround yet, but there are a few users in the VistaForums thread *windows update just seems to hang while checking* who tried pre-installing KB3153199 before running their May 2016 Patch Tuesday updates and reported that it allowed them to install their remaining updates in a reasonable amount of time.


    32-bit Vista Home Premium SP2 * Firefox v46.0.1 * IE9 * NIS v21.7.0.11

    HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

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  2. Anonymous
    2016-05-16T13:43:27+00:00

    It's been 10 months now since I first reported this issue and the problem is only getting worse.  There are now multiple threads in multiple forums where Vista users see the initial "Checking for updates..." phase of Windows Updates hang for long periods of time during Patch Tuesday updates.  In my case "Checking for updates..." ran for 4 - 5 hours during my April and May 2016 Patch Tuesday updates before it reported that updates were available for download.

    Here's a sample screenshot from my March 2016 Patch Tuesday updates.  The last hour of the "Checking for updates...." phase (between the 90 and 30 min marks) was the constant consumption of ~ 50% of my CPU by the Windows Update service (wuauserv) running under svchost.exe.  The download of 11 available updates, installation, and monthly Malicious Software Removal Tool scan completed normally between the 30 and 10 min marks.  The dark grey band at 5 min was the system restart to complete the installation.

    The Windows Update Agent (WUA) at C:\Windows\system32\wuaueng.dll on my 32-bit Vista system is currently v7.6.7600.256 and hasn't been updated since June  2012.  If Microsoft isn't deliberately throttling bandwidth for Patch Tuesday updates to give priority to Win 10 users then perhaps it's about time that they released an update for the WUA to fix this problem.


    32-bit Vista Home Premium SP2 * Firefox v46.0.1 * IE9 * NIS v21.7.0.11

    HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

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  3. Anonymous
    2016-04-14T11:39:40+00:00

    I posted earlier in the thread, and while deeply annoyed at Microsoft over this, I made the switch to W10 by playing the system (legally) by reinstating an old W7 pro license to gain a W10 pro license, and putting W8.1 on the old Vista PC which then also qualified for W10.

    If I were using Vista now I think I would accept that its support time is nearly up and as such I would look at disabling the update service. I'm not sure if simply turning off updates from control panel works for this issue... you would have to try it.

    IE9 was already becoming flaky on some sites long ago due to lack of support. Alternatives didn't appeal although I did use 'Palemoon' for some time and quite liked it although these 3rd party browsers always seem like 'works in progress' to me.

    So MS got their wish and I'm now using W10 for both my PC's, and all at no cost. Do I like W10. Well I have to admit I do, and the new 'Edge' browser is a gem.

    I do think MS should come clean over Vista though, and offer some solution for this issue.

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  4. Anonymous
    2016-04-14T07:03:51+00:00

    So this Patch Tuesday I got the usual Task Manager going beserk trouble AND I lost the use of IE9 for all but the most basic of websites.  I did start a new thread for that one:

    IE9 Won't Work, But Firefox Will -- Since Patch Tuesday

    Oh yes, and I never did receive the OS updates to my computer.

    I just don't understand all this that this company seems to be putting people through so they can get everyone to get rid of their present operating systems and go for that new Windows 10.  I mean, that has to be what's going on, right?

    I know, you really could give a rat's **** about one old man like me that may actually find it best to move to the Linux OS and just remember better days with Mr. Gates and his products and get you folks out of my life.

    That IE9 business was really a bummer***!***  I honestly thought my ISP was at fault and it was while I was on the phone with support and they asked me to try another browser when I found out it was the Internet Explorer that was causing the trouble.  How stupid I felt.  And then the letdown -- you know, thinking that this company had driven one more nail into me.  I'm just getting really fed up with this whole business***!!***  Sad.  Really sad***!!!***

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  5. Anonymous
    2016-03-19T21:48:15+00:00

    I just wish to stick a note in here that I had the same problem with the March updates as I have had since August of last year and as was so clearly outlined in Mooly01's August 20th post, Update problem 1 link.

    I assume that we can conclude after all these many months that the only way we will get any official response from a Microsoft executive is to take the company to court, and I don't presently have the cash for that.  This ain't no glitch thing, for sure.  This is something done because somebody in marketing at the company wrote something into some code and it screwed up our systems.  You folks that are so in love with this company that your love allows you to forgive all manner of corporate mischief will be forgiven by some of us, but the company executives will eventually pay the piper, you can bet your sweet bippy on that.  How that request for payment will be submitted we cannot imagine yet, but it will be submitted in some manner at some point in the future.

    And please don't misunderstand, I am not looking forward to that day.  I think this whole business is disgusting and I wish it were not happening, BUT I am also getting sick and tired of the lawless Internet that is allowing all manner of mischief by these companies because our lawmakers are too bloody busy working on matters that belong in the past century and are not looking to the future.  This same exact kind of **** took place when Standard Oil was ruling the roost at the end of the 19th Century and the lawmakers at that time paid no heed to what was being done.

    Humans can be pretty disgusting social animals when they are going after that nasty thingy called money.

    By the way, I did screen grab after screen grab to document my battle with the March updates.  In fact, I did some of the same documentation in one or two previous battles.

    Anyway, somebody is going to get some answers eventually.  That's for sure!

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