Windows 7 Ultimate 64 bit - Help with BSOD!!

Anonymous
2015-04-08T03:48:26+00:00

Hi All,

I am getting recurring BSOD errors on my Desktop. There are no recent hardware / software changes / additions other than windows updates.

Please help me with this.

OS: Windows 7 Ultimate 64bit - 8GB DDR3 RAM (with all latest Microsoft updates installed)

Motherboard and Processor - i7-870 processor on Intel DP55KG Motherboard

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Dump File         : 040815-21590-01.dmp

Crash Time        : 4/8/2015 6:48:51 AM

Bug Check String  : BAD_POOL_HEADER

Bug Check Code    : 0x00000019

Parameter 1       : 00000000`00000003

Parameter 2       : fffffa80`0608fe20

Parameter 3       : fffffa80`0608fe20

Parameter 4       : 00000000`00000000

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\040815-21590-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 315,872

Dump File Time    : 4/8/2015 6:51:06 AM

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Dump File         : 040815-24601-01.dmp

Crash Time        : 4/8/2015 2:36:33 AM

Bug Check String  : IRQL_NOT_LESS_OR_EQUAL

Bug Check Code    : 0x0000000a

Parameter 1       : ffffffff`ffffffd8

Parameter 2       : 00000000`00000002

Parameter 3       : 00000000`00000000

Parameter 4       : fffff800`0368924b

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\040815-24601-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 352,224

Dump File Time    : 4/8/2015 2:38:12 AM

==================================================

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Dump File         : 040115-21481-01.dmp

Crash Time        : 4/1/2015 8:08:42 PM

Bug Check String  : DRIVER_POWER_STATE_FAILURE

Bug Check Code    : 0x0000009f

Parameter 1       : 00000000`00000003

Parameter 2       : fffffa80`06b03a10

Parameter 3       : fffff800`00b9a518

Parameter 4       : fffffa80`0694f0b0

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\040115-21481-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 1,001,424

Dump File Time    : 4/1/2015 9:27:00 PM

==================================================

==================================================

Dump File         : 033115-18891-01.dmp

Crash Time        : 3/31/2015 9:33:53 AM

Bug Check String  : DRIVER_POWER_STATE_FAILURE

Bug Check Code    : 0x0000009f

Parameter 1       : 00000000`00000003

Parameter 2       : fffffa80`06b0c060

Parameter 3       : fffff800`00b9a518

Parameter 4       : fffffa80`0ba684f0

Caused By Driver  : ntoskrnl.exe

Caused By Address : ntoskrnl.exe+74ec0

File Description  : NT Kernel & System

Product Name      : Microsoft® Windows® Operating System

Company           : Microsoft Corporation

File Version      : 6.1.7601.18741 (win7sp1_gdr.150202-1526)

Processor         : x64

Crash Address     : ntoskrnl.exe+74ec0

Stack Address 1   :

Stack Address 2   :

Stack Address 3   :

Computer Name     :

Full Path         : C:\Windows\Minidump\033115-18891-01.dmp

Processors Count  : 8

Major Version     : 15

Minor Version     : 7601

Dump File Size    : 958,704

Dump File Time    : 3/31/2015 2:14:05 PM

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Thank you,

Venu

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-04-08T14:50:35+00:00

Were you running the Microsoft Safety scanner, when this occurred? Please run driver verifier (DV) per the instructions in the link below.

Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.

Driver Verifier-- tracking down a mis-behaving driver. Co-Authored by ZigZag3143& JMH3143

http://answers.microsoft.com/en-us/windows/wiki/windows\_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

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  1. Anonymous
    2015-05-03T01:38:27+00:00

    Please upload a copy of your system information file. Click "start" , type "msinfo32" , Click "file" at the top of the page, select "export" and give the file a name and click "save" .

    Navigate to where the file was saved to, and upload the generated text file to a public folder on your OneDrive account and post the link here.

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  2. Anonymous
    2015-05-05T10:02:45+00:00

    Hi Gerry,

    No, I am not running driver verifier. I deleted the settings on Apr 30.

    Thank you,

    Venu

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  3. Anonymous
    2015-05-05T10:03:41+00:00

    Hi XP Rocks,

    The Sys Info file is available on one drive.

    http://1drv.ms/1E3QRI4

    Thank you,

    Venu

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  4. Anonymous
    2015-05-05T10:39:47+00:00

    Venu

    Please run Driver Verifier and upload any resulting dump files to your One Drive and post a link as they occur.

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