This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi All,
I am getting recurring BSOD errors on my Desktop. There are no recent hardware / software changes / additions other than windows updates.
Please help me with this.
OS: Windows 7 Ultimate 64bit - 8GB DDR3 RAM (with all latest Microsoft updates installed)
Motherboard and Processor - i7-870 processor on Intel DP55KG Motherboard
==================================================
Dump File : 040815-21590-01.dmp
Crash Time : 4/8/2015 6:48:51 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0608fe20
Parameter 3 : fffffa80`0608fe20
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040815-21590-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 315,872
Dump File Time : 4/8/2015 6:51:06 AM
==================================================
==================================================
Dump File : 040815-24601-01.dmp
Crash Time : 4/8/2015 2:36:33 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : ffffffff`ffffffd8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0368924b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040815-24601-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 352,224
Dump File Time : 4/8/2015 2:38:12 AM
==================================================
==================================================
Dump File : 040115-21481-01.dmp
Crash Time : 4/1/2015 8:08:42 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`06b03a10
Parameter 3 : fffff800`00b9a518
Parameter 4 : fffffa80`0694f0b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040115-21481-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 1,001,424
Dump File Time : 4/1/2015 9:27:00 PM
==================================================
==================================================
Dump File : 033115-18891-01.dmp
Crash Time : 3/31/2015 9:33:53 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`06b0c060
Parameter 3 : fffff800`00b9a518
Parameter 4 : fffffa80`0ba684f0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033115-18891-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 958,704
Dump File Time : 3/31/2015 2:14:05 PM
==================================================
Thank you,
Venu
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Were you running the Microsoft Safety scanner, when this occurred? Please run driver verifier (DV) per the instructions in the link below.
Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.
Driver Verifier-- tracking down a mis-behaving driver. Co-Authored by ZigZag3143& JMH3143
How is it going? Is the system stable?
Hi XP Rocks,
Thanks for checking! Unfortunately! its not stable! It crashed again.... the mini dump has been saved on one drive... http://1drv.ms/1GExUSq
==================================================
Dump File : 043015-30903-01.dmp
Crash Time : 4/30/2015 12:56:29 AM
Bug Check String :
Bug Check Code : 0x00000109
Parameter 1 : a3a039d8`99df4617
Parameter 2 : 00000000`00000000
Parameter 3 : 7c8d62b6`92f3168b
Parameter 4 : 00000000`00000101
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+72a40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\043015-30903-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 323,184
Dump File Time : 4/30/2015 12:58:47 AM
==================================================
==================================================
Dump File : 042815-24538-01.dmp
Crash Time : 4/28/2015 5:25:20 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff880`42d32619
Parameter 2 : 00000000`00000008
Parameter 3 : fffff880`42d32619
Parameter 4 : 00000000`00000005
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+7be7d
File Description : NVIDIA Windows Kernel Mode Driver, Version 350.12
Product Name : NVIDIA Windows Kernel Mode Driver, Version 350.12
Company : NVIDIA Corporation
File Version : 9.18.13.5012
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042815-24538-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 326,256
Dump File Time : 4/28/2015 5:26:41 PM
==================================================
==================================================
Dump File : 042815-141149-01.dmp
Crash Time : 4/28/2015 12:06:02 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`03685096
Parameter 3 : fffff880`0cdcb000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+72a40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042815-141149-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 334,072
Dump File Time : 4/28/2015 12:11:17 AM
==================================================
==================================================
Dump File : 042415-23540-01.dmp
Crash Time : 4/24/2015 4:29:19 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`002d9e22
Parameter 3 : fffff880`0e7592a0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+299e22
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042415-23540-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 336,912
Dump File Time : 4/24/2015 4:31:55 PM
==================================================
==================================================
Dump File : 042415-141102-01.dmp
Crash Time : 4/24/2015 11:38:06 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : ffffffff`ffffffd8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`036bbd8b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+72a40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042415-141102-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 377,384
Dump File Time : 4/24/2015 11:43:18 AM
==================================================
==================================================
Dump File : 042215-20966-01.dmp
Crash Time : 4/22/2015 12:36:22 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0472c957
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000004b
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+6c957
File Description : DirectX Graphics Kernel
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18510 (win7sp1_gdr.140615-1511)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\042215-20966-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 321,816
Dump File Time : 4/22/2015 12:37:55 AM
==================================================
==================================================
Dump File : 041915-22198-01.dmp
Crash Time : 4/19/2015 12:23:15 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c000001d
Parameter 2 : fffff960`002e79d1
Parameter 3 : fffff880`0b366490
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2479d1
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041915-22198-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 339,440
Dump File Time : 4/19/2015 12:24:31 PM
==================================================
==================================================
Dump File : 041915-33821-01.dmp
Crash Time : 4/19/2015 9:49:05 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0166606b
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+6506b
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041915-33821-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 4/19/2015 9:51:16 AM
==================================================
==================================================
Dump File : 041915-21340-01.dmp
Crash Time : 4/19/2015 9:39:55 AM
Bug Check String : DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
Bug Check Code : 0x000000d5
Parameter 1 : fffff980`2b312ec8
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`05c33317
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+72a40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041915-21340-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 309,000
Dump File Time : 4/19/2015 9:41:00 AM
==================================================
==================================================
Dump File : 041715-137951-01.dmp
Crash Time : 4/17/2015 12:23:56 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`07803430
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`03810b23
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+72a40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+72a40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\041715-137951-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 404,960
Dump File Time : 4/17/2015 12:28:44 PM
==================================================
==================================================
Dump File : 040915-22136-01.dmp
Crash Time : 4/9/2015 4:54:36 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`80000003
Parameter 2 : fffff800`036bbcd0
Parameter 3 : fffff880`045500d8
Parameter 4 : fffff880`0454f930
Caused By Driver : Wdf01000.sys
Caused By Address : Wdf01000.sys+1630
File Description : Kernel Mode Driver Framework Runtime
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 1.11.9200.16384 (win8_rtm.120725-1247)
Processor : x64
Crash Address : ntoskrnl.exe+6ccd0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040915-22136-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 4/9/2015 4:56:10 PM
==================================================
==================================================
Dump File : 040915-122117-01.dmp
Crash Time : 4/9/2015 8:31:28 AM
Bug Check String : DRIVER_VERIFIER_IOMANAGER_VIOLATION
Bug Check Code : 0x000000c9
Parameter 1 : 00000000`00000226
Parameter 2 : fffff880`066e7410
Parameter 3 : fffff980`4517a990
Parameter 4 : 00000000`00000000
Caused By Driver : trufos.sys
Caused By Address : trufos.sys+2410
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040915-122117-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 4/9/2015 4:46:55 PM
==================================================
==================================================
Dump File : 040915-32947-01.dmp
Crash Time : 4/9/2015 12:55:33 AM
Bug Check String : DRIVER_PAGE_FAULT_IN_FREED_SPECIAL_POOL
Bug Check Code : 0x000000d5
Parameter 1 : fffff980`31ffef34
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`013cc2d8
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18798 (win7sp1_gdr.150316-1654)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040915-32947-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
Dump File Time : 4/9/2015 8:20:42 AM
==================================================
Hi XP Rocks...
It crashed today as well! The mini-dump has been saved on one drive.
Please advise... :-(
Thank you,
Venu
Your latest dump file shows an unchanged situation from two days ago.
You uploaded the two Event Viewer log files in the wrong file format. Please try again.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.
