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Hi All,
I am getting recurring BSOD errors on my Desktop. There are no recent hardware / software changes / additions other than windows updates.
Please help me with this.
OS: Windows 7 Ultimate 64bit - 8GB DDR3 RAM (with all latest Microsoft updates installed)
Motherboard and Processor - i7-870 processor on Intel DP55KG Motherboard
==================================================
Dump File : 040815-21590-01.dmp
Crash Time : 4/8/2015 6:48:51 AM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0608fe20
Parameter 3 : fffffa80`0608fe20
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040815-21590-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 315,872
Dump File Time : 4/8/2015 6:51:06 AM
==================================================
==================================================
Dump File : 040815-24601-01.dmp
Crash Time : 4/8/2015 2:36:33 AM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : ffffffff`ffffffd8
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0368924b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040815-24601-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 352,224
Dump File Time : 4/8/2015 2:38:12 AM
==================================================
==================================================
Dump File : 040115-21481-01.dmp
Crash Time : 4/1/2015 8:08:42 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`06b03a10
Parameter 3 : fffff800`00b9a518
Parameter 4 : fffffa80`0694f0b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040115-21481-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 1,001,424
Dump File Time : 4/1/2015 9:27:00 PM
==================================================
==================================================
Dump File : 033115-18891-01.dmp
Crash Time : 3/31/2015 9:33:53 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`06b0c060
Parameter 3 : fffff800`00b9a518
Parameter 4 : fffffa80`0ba684f0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18741 (win7sp1_gdr.150202-1526)
Processor : x64
Crash Address : ntoskrnl.exe+74ec0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\033115-18891-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 958,704
Dump File Time : 3/31/2015 2:14:05 PM
==================================================
Thank you,
Venu
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Were you running the Microsoft Safety scanner, when this occurred? Please run driver verifier (DV) per the instructions in the link below.
Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.
Driver Verifier-- tracking down a mis-behaving driver. Co-Authored by ZigZag3143& JMH3143
Venu
You need to share the files with everyone.
To upload click on this link: https://onedrive.live.com/
Place the cursor on Files and click on Upload.
A window opens with Choose File to Upload. Place the cursor on the file to be uploaded and click on the Open button.
A rectangular box appears containing the file that has been uploaded. Check the box in the top right corner of the rectangular box.
Click on Share and then click on Get a Link.
Click on Public
Click onCreate Link
Click on Everyone under Shared with.
Click on Shorten.
Place the cursor in the shortened link, right click and select Copy.
Paste into your reply to these forums.
Click on Done.
It is important to Paste the link before clicking on Done to avoid pasting the wrong link.
To post a link, access your OneDrive where you placed the files to be shared. Place the cursor in the Address Bar, right click and select Select All. Right click again and select Copy to place the address in your Clipboard. Place the cursor in an open message here, right click and select Paste.
Hi Gerry,
I have posted the files requested by you.
Please advise...
Thank you,
Venu
Your latest dump file shows an unchanged situation from two days ago.
You uploaded the two Event Viewer log files in the wrong file format. Please try again.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.
Hi XP Rocks...
It crashed today as well! The mini-dump has been saved on one drive.
Please advise... :-(
Thank you,
Venu
