Getting error 0x800F0244 during Windows Update when it wants to update my Intel HD Graphics Driver on my computer which runs an NVidia driver for my discreet GTX 750 card. I have updated the driver from a driver found on the Intel website, here However, WU still wants to install this driver after checking for updates. Error 0x800F0244 is listed on Microsoft Website as - SPAPI_E_SIGNATURE_OSATTRIBUTE_MISMATCH <br>- 0x800F0244 The software was tested for compliance with Windows Logo requirements on a different version of Windows, and may not be compatible with this version. I have already cleared the SoftwareDistribution folder at least twice, the update will not go away. I have since hidden it. BTW, I have a 3rd generation (Ivy Bridge) i5-3570K processor on this machine. I have 2 other machines with Intel processors (a Sandy Bridge Celeron with no discreet graphics, and a Haswell Refresh Pentium G3258 with a Radeon HD 7750 discreet card) all running Windows 8.1 Pro 64-bit, and I haven't seen this update yet for those. Edit: same update appeared for my Celeron machine as well. I hid that too.

Hi, I copied the following out of WinErr, which has errors for my several tries: Source Driver software installation Summary Could not install driver software Date ?2015-?06-?25 15:50 Status Report sent Description Windows could not copy all of the files needed to install this device driver software. This sometimes happens when the driver software was not designed for this version of Windows. Problem signature Problem Event Name: PnPDriverImportError Architecture: x64 Win32 error: E0000244 Inf name: igdlh64.inf Driver Package hash: 60a9a09674282fdb802d7276bbafa4456740e610 OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1033 Extra information about the problem Bucket ID: 3f81d9567a0010e4aeb79c045027082c (124562445729) Source Host Process for Windows Services Summary Windows Update installation problem Date ?2015-?06-?25 15:50 Status Report sent Description A Windows update did not install properly. Sending the following information to Microsoft can help improve the software. Problem signature Problem Event Name: WindowsUpdateFailure3 ClientVersion: 7.9.9600.17831 Win32HResult: 800f0244 UpdateID: F5E16EA7-A32F-486C-A587-C5C91095A28D Scenario: Install RevisionID: 200 IsManaged: 0 LastError: 800f0244 CallerAppID: AutomaticUpdatesWuApp ServiceUsed: {7971F918-A847-4430-9279-4A52D1EFE18D} MiscField2: 0 OS Version: 6.3.9600.2.0.0.256.48 Locale ID: 1033 Extra information about the problem Bucket ID: 9870d502ef02df360907e99d718794f1 (124573492943) Just incase somebody is interested, Crysta

Did you try disabling "Driver Signing"? https://downloadcenter.intel.com/search?keyword=3rd+generation+intel%C2%AE+core%E2%84%A2+processors+with+intel%C2%AE+hd+graphics+4000 http://answers.microsoft.com/en-us/search/search?SearchTerm=Intel+HD+graphics+4000+&IsSuggestedTerm=false&CurrentScope.ForumName=Windows&CurrentScope.Filter=windows8_1-windows_update&ContentTypeScope=&x=13&y=12#/Windows/windows8_1-windows_update//1

I'm sorry. That's not what I'm looking for! I want a way for this update to be installed. Thank you! Try checking the Intel Site for your exact Motherboard, Graphics card and OS. If you find an update there, use that one instead. IT IS MUCH SAFER! Crysta

I'm sorry. That's not what I'm looking for! I want a way for this update to be installed. Thank you!

First, I stated that the driver is being offered by Microsoft via Windows Update. Why would it be unsigned? It is more likely the driver is being offered by mistake as the error indicates it is for a different version of Windows. ...... So I won't be marking your response as the answer. When Microsoft pulls the update, then I'll close this thread myself. But not until then. >>>> stick to your guns <<<<< :D Hi, I agree with you about "unsigned", WU won't pass unsigned updates as a rule and principle. I too thought it might be for W 10 but so far it is not coming up on my Preview Image in my other partition. I am coming around more, to the possibility that it is for Intel HD graphics 4000 or other Intel Graphics hardware. I have noticed, when it come to OEMs' like Intel or Linksys MS WU can be vary sloppy. I have hidden it for now. Crysta

Intel HD Graphics Driver via Windows Update

Anonymous

Getting error 0x800F0244 during Windows Update when it wants to update my Intel HD Graphics Driver on my computer which runs an NVidia driver for my discreet GTX 750 card.

I have updated the driver from a driver found on the Intel website, here

However, WU still wants to install this driver after checking for updates.

Error 0x800F0244 is listed on Microsoft Website as

- SPAPI_E_SIGNATURE_OSATTRIBUTE_MISMATCH<br>- 0x800F0244	The software was tested for compliance with Windows Logo requirements on a different version of Windows, and may not be compatible with this version.

I have already cleared the SoftwareDistribution folder at least twice, the update will not go away. I have since hidden it.

BTW, I have a 3rd generation (Ivy Bridge) i5-3570K processor on this machine. I have 2 other machines with Intel processors (a Sandy Bridge Celeron with no discreet graphics, and a Haswell Refresh Pentium G3258 with a Radeon HD 7750 discreet card) all running Windows 8.1 Pro 64-bit, and I haven't seen this update yet for those.

Edit: same update appeared for my Celeron machine as well. I hid that too.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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51 answers

Anonymous

2015-06-26T21:14:06+00:00

Hi,

I copied the following out of WinErr, which has errors for my several tries:

Source

Driver software installation

Summary

Could not install driver software

Date

?2015-?06-?25 15:50

Status

Report sent

Description

Windows could not copy all of the files needed to install this device driver software. This sometimes happens when the driver software was not designed for this version of Windows.

Problem signature

Problem Event Name: PnPDriverImportError

Architecture: x64

Win32 error: E0000244

Inf name: igdlh64.inf

Driver Package hash: 60a9a09674282fdb802d7276bbafa4456740e610

OS Version: 6.3.9600.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: 3f81d9567a0010e4aeb79c045027082c (124562445729)

Source

Host Process for Windows Services

Summary

Windows Update installation problem

Date

?2015-?06-?25 15:50

Status

Report sent

Description

A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.

Problem signature

Problem Event Name: WindowsUpdateFailure3

ClientVersion: 7.9.9600.17831

Win32HResult: 800f0244

UpdateID: F5E16EA7-A32F-486C-A587-C5C91095A28D

Scenario: Install

RevisionID: 200

IsManaged: 0

LastError: 800f0244

CallerAppID: AutomaticUpdatesWuApp

ServiceUsed: {7971F918-A847-4430-9279-4A52D1EFE18D}

MiscField2: 0

OS Version: 6.3.9600.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: 9870d502ef02df360907e99d718794f1 (124573492943)

Just incase somebody is interested,

Crysta
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Anonymous

2015-06-26T20:56:08+00:00

Did you try disabling "Driver Signing"?

https://downloadcenter.intel.com/search?keyword=3rd+generation+intel%C2%AE+core%E2%84%A2+processors+with+intel%C2%AE+hd+graphics+4000

http://answers.microsoft.com/en-us/search/search?SearchTerm=Intel+HD+graphics+4000+&IsSuggestedTerm=false&CurrentScope.ForumName=Windows&CurrentScope.Filter=windows8_1-windows_update&ContentTypeScope=&x=13&y=12#/Windows/windows8_1-windows_update//1
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Anonymous

2015-06-26T16:52:43+00:00

I'm sorry. That's not what I'm looking for!

I want a way for this update to be installed. Thank you!

Try checking the Intel Site for your exactMotherboard, Graphics card and OS. If you find an update there, use that one instead.

IT IS MUCH SAFER!

Crysta
Was this answer helpful?

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Anonymous

2015-06-26T16:05:34+00:00

I'm sorry. That's not what I'm looking for!

I want a way for this update to be installed. Thank you!
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Anonymous

2015-06-26T14:38:58+00:00

First, I stated that the driver is being offered by Microsoft via Windows Update. Why would it be unsigned? It is more likely the driver is being offered by mistake as the error indicates it is for a different version of Windows.

......

So I won't be marking your response as the answer. When Microsoft pulls the update, then I'll close this thread myself. But not until then.

>>>> stick to your guns <<<<< :D

Hi,

I agree with you about "unsigned", WU won't pass unsigned updates as a rule and principle. I too thought it might be for W 10 but so far it is not coming up on my Preview Image in my other partition. I am coming around more, to the possibility that it is for Intel HD graphics 4000 or other Intel Graphics hardware.

I have noticed, when it come to OEMs' like Intel or Linksys MS WU can be vary sloppy. I have hidden it for now.

Crysta
Was this answer helpful?

0 comments No comments