MSN Weather - Help Hub

Anonymous
2015-02-18T05:23:00+00:00

If you have no issues with the MSN App for Windows Phone App but simply want to learn how to use the MSN Weather WP App, please go to **MSN Weather Help**

This Help hub page serves as a means for the MSN Weather Engineering team to also interact with our end users on issues they are encountering with the Apps and the Weather site on www.msn.com in addition to also communicating known issues.

Are you seeing inaccurate weather conditions in the MSN Weather App?

The MSN Weather team has received feedback from users of our Apps Windows & Windows Phone platform as well as the MSN Weather website  about inaccurate weather conditions being reported ranging from Incorrect location detection (Home or Current), Inaccurate Current conditions (precipitation, temperature, wind etc.) or Forecast issues. Thanks for the feedback - we appreciate it very much. We are working to improve the quality of the app from a functionality and data perspective.

This discussion forum has been created to enable two-way communication between the MSN Weather team and users of the MSN Weather app (Windows, Windows Phone) around data quality issues users are experiencing with the app. When reporting issues, please be sure to provide us details that will help us diagnose issues faster such as:

  • User's Location (Current or Home)
  • Date of the Weather data anomaly.
  • Type of data issue - current conditions (temp, precipitation, wind) or forecast conditions
  • Version of OS (Windows, WP) on your device
  • Version of the app currently installed on the device
Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-06-16T00:45:42+00:00

    Hello,

    Weather application is supported on SD card but please note that lock screen will not function when app is installed on SD card.

    Thanks.

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  2. Anonymous
    2015-06-16T00:48:07+00:00

    Hello tedweissgerber ,

    can you try to unpin and repin the tile and see if it shows latest data?

    thanks.

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  3. Anonymous
    2015-06-16T00:50:59+00:00

    Hello RayomandIrani,

    Thank you for reporting this. Does it only happens when you are on 3G network? Would it be possible to for you check if App shows offline status with wifi connection or not?

    Also on 3G network, does it always show offline or it indicates connected status sometimes?

    thanks.

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  4. Anonymous
    2015-06-17T17:40:17+00:00

    My maps are 4 hours behind. How do I fix this

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  5. Anonymous
    2015-06-17T18:52:07+00:00

    Hello MariaA52 ,

    Could you specify for which location feels like and actual temperature are showing the same? It would help us to diagnose if there is any issue.

    Thanks.

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