MSN Weather - Help Hub

Anonymous
2015-02-18T05:23:00+00:00

If you have no issues with the MSN App for Windows Phone App but simply want to learn how to use the MSN Weather WP App, please go to **MSN Weather Help**

This Help hub page serves as a means for the MSN Weather Engineering team to also interact with our end users on issues they are encountering with the Apps and the Weather site on www.msn.com in addition to also communicating known issues.

Are you seeing inaccurate weather conditions in the MSN Weather App?

The MSN Weather team has received feedback from users of our Apps Windows & Windows Phone platform as well as the MSN Weather website  about inaccurate weather conditions being reported ranging from Incorrect location detection (Home or Current), Inaccurate Current conditions (precipitation, temperature, wind etc.) or Forecast issues. Thanks for the feedback - we appreciate it very much. We are working to improve the quality of the app from a functionality and data perspective.

This discussion forum has been created to enable two-way communication between the MSN Weather team and users of the MSN Weather app (Windows, Windows Phone) around data quality issues users are experiencing with the app. When reporting issues, please be sure to provide us details that will help us diagnose issues faster such as:

  • User's Location (Current or Home)
  • Date of the Weather data anomaly.
  • Type of data issue - current conditions (temp, precipitation, wind) or forecast conditions
  • Version of OS (Windows, WP) on your device
  • Version of the app currently installed on the device
Windows for home | Other | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-05-24T23:12:27+00:00

    So I've noticed the live tile will only update while on wifi even though the option for wifi only is disabled.

    Similarly, certain video apps I.e. Watch Disney, History Channel among others will only work on wifi even though the app is set to allow cellular streaming. I've spent hours with app developers who swear their apps work as designed...with this latest issue with weather I'm beginning to thing its an OS problem.

    Any help is appreciated..

     Known Live tile / Lock screen issues 

    1. If weather application is installed on SD card on your device, lock screen and live tile functionality may not work properly. Please reinstall the app on local storage for optimum performance for live tile and lock screen.
    2. If live tile or lock screen stopped working after an app update, repining the tile should fix the issue. This is due to an issue in the underlying platform where it may lose track of tiles during update.
    3. Any help

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  2. Anonymous
    2016-03-20T03:57:28+00:00

    The app is showing same weather for manali (Himachal Pradesh India) and for rohtang (Himachal Pradesh India) though the difference in altitude is about 01 km. Distance between the two is about 30 km as the crow flies. Please address the issue.

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  3. Anonymous
    2016-02-18T06:50:02+00:00

    What is this

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  4. Anonymous
    2016-02-14T03:57:56+00:00

    Please update the app it has some less things in it.

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  5. Anonymous
    2016-01-31T02:09:03+00:00

    Showing incorrect current location since yesterday though settings are not altered by me.And often temperature shown is incorrect.

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