compatability of Windows 10 with embroidery software, 4D Embroidery, in particular?

I just installed our 4D on our new Windows 10 laptop and it worked fine, but I had to upgrade the dongle driver.  The current web address to download the file is:  http://www.premierplusembroidery.com/en/Support/Software-Help.  Scroll down to "Other Useful Software" and click the "HASP Dongle Drivers" link.  I was part way through the software installation when it prompted me to insert the dongle, and of course it would not recognize it.  So, I left the 4D installation halted and ran the dongle driver update.  Then I resumed the 4D software install and it went without issues.  You might try upgrading the dongle driver first, then start the 4D installation.  Hope this helps.

Thanks for answering my question.  The computer on which I am running the 3D program is not connected to the internet.  I use it only for my embroidery program.  When I open "my computer", I can see the 3D program listed under the "Local Disk C:" but not under "Programs".   Is that what you mean?

Yes, exactly.

I just bought a new computer it has WINDOWS 10. I have loaded Pfaff 4D embroidery Suite, it downliaded but it has a dongle (usb) that makes it work. The dongle won’t work it gives me an error of 1009 dongle driver. Is there a driver i can download for this to make it work.

Annette

There are many responses to this question on this thread.  The Pfaff/Viking website has a download page for drivers.