After all my searching hither and yon I phoned HUS again--the first call was a blunt "we no loner support 5D but this time knowledgeable person asked if the 5D logo was on the tool bar--it was--she said to remove it and a miracle happened. All the software
now opens and it was that simple! Spread the word! Betty
Can you do a screenshot of what logo you are talking about? That makes absolutely no sense to me.