This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Ever since i have upgraded to Windows 10 these failures happen at random times throughout the day. Mostly when i am playing a game but also has happened when watching Netflix. I have checked and updated all of my drivers and everything is up to date.
Sometimes it says VIDEO_SCHEDULER_INTERNAL_ERROR, this one is not as often. I have looked online and tried almost everything people have said are solutions and nothing works, and there and almost no solved posts for this problem on windows 10 only for 8.1 and 7. The only way I can recreate the problem is by opening Hearthstone, other than that it is completely random and really annoying.
PLEASE HELP
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
And I have the same problem with Windows 10 - VIDEO\_TDR\_FAILURE igdkmd64.sys
The problem appears after update from Win 8 to Win 10. When I playing World of Tanks and some moment try minimize the window.... BSOD appear with that problem! Methods described earlier are not working.
My PC model is ASUS N750JK Nvidia GeForce GTX 850M and Intel HD Graphics 4600.
Have you tried disabling hardware graphics acceleration in Outlook? http://www.thewindowsclub.com/turn-off-hardware-graphics-acceleration-office-2013
Hi, I'm having the same problem when starting up with the external monitor connected. I've tried the solution removing the last driver update, but that didn't help on my Lenove Ideapad. However: when starting up my laptop with NO external monitor connected, works as supposed and connecting the external monitor after startup doesn't give any failure message. So: although still annoying, it's a work-around which can help. I hope this can: help a few of the readers, and possibly can give the tech's an idea in which area the cause may be found ...
Simon:
Thank you for this information! I just spent 3 hours with Microsoft Level 2 Support Tech. He tried everything he could do to resolve this issue, to include a full reinstall of Windows 10 with updates. The Intell (R) Q35 Express Chipset Family Microsoft Corporation- WDDN 1.0) {Driver Management concluded the process to install driver igdlh.inf_x86_5a1c230d1529f473\igdlh.inf for Device Instance ID PCI\VEN_8086&DEV_29B2&SUBSYS_303817AA&REV_02\3&2ACF1E9&0&10 with the following status: 0x0},is not compatible with Window's 10. I guess 4 year old machines don't get supported! The Lenovo Support Page is a joke. They have no drivers listed for this computer on the Driver Update page for Windows 10 (I am running a M57p Desktop (Think Center Machine type 6073A-14) I know it was made in 2011, and upgraded from Vista to Windows7 Home Premium editions(I got it from Tiger Direct just off a 2-year lease, and was refurbished). I then upgraded it to Windows 10. Every thing worked Great until the update last Week, and I started having issues with Outlook, getting the error message as above except for 32 bit. I guess I can use Edge for my Outlook instead of IE-11. I will try and get a Windows 10 Driver from Lenovo, but the computer is out of warranty so I am sure they will want a hefty fee.
Well... It WOULD help if MS managed to remedy this problem soon. It has been around "for SOME time" now..
