Windows 10 - VIDEO_TDR_FAILURE igdkmd64.sys

Anonymous
2015-08-05T13:25:39+00:00

Ever since i have upgraded to Windows 10 these failures happen at random times throughout the day. Mostly when i am playing a game but also has happened when watching Netflix. I have checked and updated all of my drivers and everything is up to date. 

Sometimes it says VIDEO_SCHEDULER_INTERNAL_ERROR, this one is not as often. I have looked online and tried almost everything people have said are solutions and nothing works, and there and almost no solved posts for this problem on windows 10 only for 8.1 and 7. The only way I can recreate the problem is by opening Hearthstone, other than that it is completely random and really annoying. 

PLEASE HELP

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2015-08-31T23:10:53+00:00

    HI

    I just encountered this problem for the first time.   I wasn't playing any games, just streaming videos.

    My Computer is a Lenovo Y50

    Intel  (R) core (tm)i7-4700 HQ CPU @2.40Ghz 2.40  Ghz

    RAM 8.00GB

    64 bit 

    Full display device - Intel HD Graphics 4600 4GB memory

    also, I have a NVDIA GEFORCE GTX 860M render only display device.

    I have  one external monitor connected

    THE BSOD said that it would restart my computer once it had gathered all the info - it didn't so I manually shut it down & restarted.  Have not encountered the problem a 2nd time AS YET.

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  2. Anonymous
    2015-08-27T21:08:22+00:00

    Rollback to w8.1, but not shutdown fixed

    😞

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  3. Anonymous
    2015-08-27T17:14:10+00:00

    Same issue.

    Surface Pro 3, core i7, Intel 5500... " VIDEO_TDR_FAILURE (igdkmd64.sys)" BSOD two or for times/week.

    AND

    No shutdown... I click in shutdown, but all times my Surface restart... **** ???

    You may need to reinstall windows clean if these errors keep cropping up

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  4. Anonymous
    2015-08-27T17:02:41+00:00

    Same issue.

    Surface Pro 3, core i7, Intel 5500... " VIDEO_TDR_FAILURE (igdkmd64.sys)" BSOD two or for times/week.

    AND

    No shutdown... I click in shutdown, but all times my Surface restart... **** ???

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  5. Anonymous
    2015-08-27T16:48:43+00:00

    I upgraded my surface pro 3 nearly a month ago and no problems until this week.  Now I've had multiple BSODs every day.  I've been undocked the entire time, no external monitors, no game, probably running chrome each time + outlook.

    Surface Pro 3 Windows 10 BSOD with video_tdr_failure igdkmd64.sys

    I tried uninstalling and deleting the driver and rebooting and that seemed to work, but then it's still doing it.  Since I deleted the driver, there is no rollback.

    help!

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