Windows 10 - VIDEO_TDR_FAILURE igdkmd64.sys

Anonymous
2015-08-05T13:25:39+00:00

Ever since i have upgraded to Windows 10 these failures happen at random times throughout the day. Mostly when i am playing a game but also has happened when watching Netflix. I have checked and updated all of my drivers and everything is up to date. 

Sometimes it says VIDEO_SCHEDULER_INTERNAL_ERROR, this one is not as often. I have looked online and tried almost everything people have said are solutions and nothing works, and there and almost no solved posts for this problem on windows 10 only for 8.1 and 7. The only way I can recreate the problem is by opening Hearthstone, other than that it is completely random and really annoying. 

PLEASE HELP

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2015-09-26T18:52:11+00:00

    Same issue here it seems, running Windows 10 Pro x64.

    The issue seems to be with the Intel driver for some of its graphics chips.

    This machine has the Intel Iris Pro 5200 Graphics and when watching full screen videos or in a full screen game. Every so often the machine stalls and displays the error...

    VIDEO_TDR_FAILURE (igkmd64.sys)

    Most of the time it works with no issue but every few days it happens. Have tried rolling back drivers and installing the latest direct from Intel but still the issue persists.

    If anyone has any ideas or knows a fix until an updated driver is available would be appreciated, quite embarrassing when your machine randomly crashes in the middle of a pitch.

    i am having the some problem

    plz someone help

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  2. Anonymous
    2015-09-26T18:45:22+00:00

    hi

    i am on windows 10 but i can not roll back diver and if i uninstall driver the would be uninstalling my graphics card 

    Intel(R) HD Graphics 4600 that is the graphics card i am running 

    plz help

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  3. Anonymous
    2015-09-26T17:09:18+00:00

    Same issue here it seems, running Windows 10 Pro x64.

    The issue seems to be with the Intel driver for some of its graphics chips.

    This machine has the Intel Iris Pro 5200 Graphics and when watching full screen videos or in a full screen game. Every so often the machine stalls and displays the error...

    VIDEO_TDR_FAILURE (igkmd64.sys)

    Most of the time it works with no issue but every few days it happens. Have tried rolling back drivers and installing the latest direct from Intel but still the issue persists.

    If anyone has any ideas or knows a fix until an updated driver is available would be appreciated, quite embarrassing when your machine randomly crashes in the middle of a pitch.

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  5. Anonymous
    2015-09-12T06:38:27+00:00

    I have experienced this now 3 times with my SP3 I5 128 GB RAM machine.  I was wondering if it was the wireless adapter, although it (thankfully) hasn't happened when I have been using the adapter.

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