Microphone auto muting and the levels go down to zero

Anonymous
2014-11-04T03:18:40+00:00

Hello all.

I have come upon a recent issue with my computer. My microphone automutes itself , and the levels go down to zero as well. Even if I manually adjust levels to 100 and unmute it resets and automutes again after a short time ( less than a minute ). I have not updated drivers but I cannot see them being the issue because I had zero issues yesterday why would the problem begin today I did not update or install any new programs. I have tried another mic plugged in through the standard jack and it does the same thing. My mic is a logitech webcam USB. Any suggestions? I cant seem to find any solutions on the web other than the obvious " Oh unmute it" .

I feel this is a windows 7 issue and this is why I have come here.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-10-13T19:08:30+00:00

Hey, 

I made a video on how to fix this issue. 

You can watch the video here : https://www.youtube.com/watch?v=F4xQMlZEyr0

Hope that it helps!

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  1. Anonymous
    2015-01-03T07:13:42+00:00

    It is still randomly muting and going to zero. I have changed cords and USB slots as well as uninstall/reinstall drivers for audio and mic. Nothing has changed and it still keeps randomly mutin and level goes to zero. I have a Blue Yeti mic.

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  2. Anonymous
    2014-11-05T02:09:42+00:00

    Hi,

    Thank you for posting the query on Microsoft Community Forums. You have reached the right place. Let us work together to find the root cause of this issue and try resolving it.

    This issue may cause due to improper sound settings or incompatible audio drivers.

    Follow the steps as below and check if that resolves the issue.

    1. Right click on the volume symbol, on the right bottom corner.
    2. Click on play back devices.
    3. Go to communication and check do nothing.

    You can also check with following steps:

    **Method 1:**Testing for an audio signal

    1. Click Start, and then Control Panel.
    2. Click Hardware and Sounds, and then click Managing audio devices...
    3. Click the Recording tab.
    4. To test the microphone, speak into it. To test line-in, send a signal to the line-in port from the source audio device (press play from the audio player). Look at the gray bars next to the device name on the recording tab:
    5. If the gray bars next to the device name change to green, this device is active and an audio signal is being passed through the microphone or line-in port. This step shows that problem is related to sound settings in the software that uses the microphone. If you have not already done so, set the selected device to default and adjust the levels. Once the device is set to default and the levels are set, use and adjust the sound recording or voice carrying software.
    6. If the gray bars remain gray and inactive, the device is not recognizing a signal. Leave the recording tab open and go to the next step.

    **Method 2:**Check volume levels and mute.

    1. Click Start, and then click Control Panel.
    2. Click Hardware and Sound.
    3. Click Sound.
    4. Select Speakers, and then click Properties.
    5. Click the Levels tab.
    6. Click the Muted button next to Microphone and any other line-in that is muted.
    7. Use the slider bar to raise the level for Microphone and each line-in to at least 75.
    8. Click OK.

    Let us know if you have any issues.

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