Groove Music not finding local files

This Groove app is really bad, can't believe it was released without checking basic functionality.

I've jumped through all the hoops, un-ticked the read-only setting (only for it to revert), reset the database and shared the folder to my home group.

It appeared to work for a short time, but then it soon went wrong.

Over the past few days my music sections seem to have a mind of their own - I had most of my albums & artists briefly then some of them and now none of them.

Every time I start it, it's something new. Songs that were recognised suddenly become Unknown. Album art that was working disappears.

Albums & Artist  are almost all now unknown. I have one song recognised as The Beach Boys correctly and despite it being in the same folder as everything else, Groove says it cannot find it. Great.

Can we get some help please MS ?

I installed the VLC app for windows and these guys have something much better and working as it should. Can't quite believe that MS with all the money and resources came up with this and more so that we're not getting any support.

How about a response Microsoft ?

I see many people having the same issues but you seem to be avoiding answering anyone.

What I can't believe is that we gave up Zune for this. The quality has been dropping like a stone and is now so low it can no longer be measured. MS should be embarrassed they've released this.

It's a waste of time and clearly M$ don't want to waste time supporting it.

I gave up on it and started to use the Amazon music app instead. I was up and running in minutes, it's far better and it actually works. Got all my music scanned with albums, artists and cover art - so much better.

I figured it out. The entire thing is a problem with the User Account file permissions. To fix this create a new user and assign it administrator access. Then login with this new user and set up your machine using this account.

You will notice that everything will start working smoothly. iTunes cloud sync, OneDrive, Grove etc. etc. Make sure you copy over all your old user data (folder etc.) under this account. Then you can delete your old account. This will solve all your problems!!!

Stephen