Groove Music not finding local files

Anonymous
2015-07-30T00:06:50+00:00

On my desktop, Groove music is not finding any of my local music files that I have in the folders I have added (mostly my existing iTunes folders).  I've tried resetting the app but still no luck.  Grabbing my OneDrive files with no problem.

Any thoughts?

Windows for home | Other | Music, photos, and video

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  1. Anonymous
    2017-03-26T10:17:35+00:00

    In my case the problem was caused by bad permissions on folders in  C:\Users...\AppData\Local\Packages\Microsoft.ZuneMusic_8wekyb3d8bbwe

    Advanced properties for the folder showed the owner was unknown, I was also unable to take ownership of the folders.

    I uninstalled Groove via the instructions at http://www.thewindowsclub.com/uninstall-groove-music-windows-10 then reinstalled and all my music appeared.

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  2. Anonymous
    2017-04-15T16:41:46+00:00

    I agree about a "Refresh Button" needed. I delete the directory from the list of places to look and then add it again. That seems to work.

    But I am still having the problem of albums not being found. I even have two albums by the same artist under a directory and it finds one and not the other! Sheesh

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