Age of empires II won't work via windows 10

Hello,

Thank you for keeping us posted.

As per the description, I understand that you are experiencing issue with you are not able to play Age of Empires II in Windows 10.

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following methods and check if that helps.

Method 1:

To diagnose the problem whether any third party program or application is causing the conflict, I would suggest you to try “clean boot” and check if it helps.

**Important:**Placing your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

**How to perform a “clean boot” in Windows,**please follow the steps in the link provided below.

http://support.microsoft.com/kb/929135/en-us

Note: Refer "How to reset the computer to start normally after clean boot troubleshooting" to reset the computer to start as normal after troubleshooting.

Try to reboot the system and check if it helps.

If the issue persists, follow method 2

Method 2:

I would suggest you to refer to the article given below and check if that helps.

Apps & Store

http://windows.microsoft.com/en-us/windows-10/apps-store

Note: Please refer to the section: “Run the troubleshooter for Windows app” from the above given link.

For more information:

I would suggest you to refer to the suggestions provided by “Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

http://answers.microsoft.com/en-us/insider/wiki/insider\_wintp-insider\_install/frequently-asked-questions-windows-10/5c0b9368-a9e8-4238-b1e4-45f4b7ed2fb9

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

It didn't solve the issue I might just restore back to windows 7 where I encountered absolutely no problems. Unless there is another way

Also a message comes up too saying this program night not have installed correctly. Then gives me optiono I've clicked install using compatibility settings and still nothing

What version of the game are you playing? from media or from steam? What is your graphics card you are using and driver version?

Age of empires II gold edition. It worked flawlessly on windows 7. And from media via disk. My graphics is AND Radeon HD 6310. Driver date us 7/7/15 driver Verison 15.200.1045.1