Windows 7 update keeps installing the same 5 important updates. Can someone help?

Anonymous
2015-04-08T19:26:55+00:00

Sometimes I it says they installed successfully.  sometimes I get error code 9C48, or 0x80070057.   I ran sfc /scannow successfully as admin from dos window and have the CBS.log.  Can someone help?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-04-08T22:04:14+00:00

    Try running the Windows Update troubleshooter. It will likely solve any issues you're experiencing.

    You can get it from this link: https://support.microsoft.com/en-us/kb/2714434?wa=wsignin1.0

    Hit the Run Now on the page for Windows 7.

    Let us know if this solves your issue

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  2. Anonymous
    2015-04-08T22:35:20+00:00

    Thanks aakkam.  I ran the Windows Update Troubleshooter under the windows 8 or windows 7 page.  It reported the following, Problem Found:

    Problem installing recent updates / Not Fixed.

    Service registration is missing or corrupt / Fixed

    I will now try running windows update and reply with results.

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  3. Anonymous
    2015-04-08T23:03:05+00:00

    Hi aakkam,  Windows installed the updates successfully.  I restarted the pc.  Windows reported it was installing 1 of 5 updates before powering off.  It restarted and once the system was up windows update again found the same 5 important updates and 2 optional updates for my computer.  This is typical of what I have been seeing. (FYI -  I ran the windows 7 Windows Update Troubleshooter several times previously to fix this problem but it did not help then either).

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  4. Anonymous
    2015-04-09T00:25:40+00:00

    What are the KB numbers of the five updates?

    Is Internet Explorer 8 (IE8), IE9, IE10 or IE11 installed?

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  5. Anonymous
    2015-04-09T00:40:12+00:00

    important (5)  windows 7 

    KB2871997

    KB3004375

    KB3031432

    KB3033929

    KB3035131

    optional (2)

    Microsoft essentials KB2310138

    Windows 7 Internet explorer 11 for windows 7 for x64-based systems

    My current IE is IE 11 / Version 11.0.9600.1728CO with update KB2977629

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