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Windows 7 update keeps installing the same 5 important updates. Can someone help?
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Anonymous
Sometimes I it says they installed successfully. sometimes I get error code 9C48, or 0x80070057. I ran sfc /scannow successfully as admin from dos window and have the CBS.log. Can someone help?
Windows for home | Previous Windows versions | Windows update
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Anonymous
2015-04-13T19:09:51+00:00 -
Anonymous
2015-04-13T14:29:14+00:00 The service is free here.
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Anonymous
2015-04-13T11:50:57+00:00 I see this is much more complicated than I anticipated. At this point I will bring the pc to local repair shop for repair. Thank you so much for your help.
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Anonymous
2015-04-12T22:55:22+00:00 I shall leave you in my colleague Gerry's capable hands, Pvisme. Good luck!
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Anonymous
2015-04-12T12:41:06+00:00 Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.
Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
For help with OneDrive see paragraph 9.3:
http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm
General notes on Event Viewer