Video TDR Failure Windows 10

Anonymous
2015-08-08T03:49:08+00:00

I recently upgraded to Windows 10, I had Windows 8.1 before and did not like it so, I was more than willing to upgrade. Since I upgraded I have been getting the "VIDEO_TDR_FAILURE" Error while playing a game on Steam called Borderlands 2. This Error does not appear while playing any other game and did not happen before the upgrade. Any help with this? I have read quite a few posts that talk about updating the Graphics Card's Driver, but it is up to date. Not really sure what to do, other then downgrade back to Windows 8.1 until I can find an appropriate fix for this issue.

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2015-08-19T17:41:18+00:00

    I think I got a little confused.  I have two problems.  On my Dell laptop, I am having the video TPR problem.  I think I use Realtek  Graphic.  I updated my laptop with Windows 10 from Windows 8.1.

    But, I am having aa problem downloading Windows 10 on our desktop.  We received a message that we could not update to 10 because we did not have GeForce updated.  I was told that if we could delete file KB3004394 and make sure that the update #KB3024777 was installed, we could update GeForce and could then download 10.  Our desktop is Sony Vaio running GeForce.  When we went to GeForce to download the update, we were told they could not find our file to update.

    I am so sorry for the confusion.  I do like 10.  I am having a time finding everything.  I can't use Edge yet, because our Norton cannot support this yet, but, they are working on it.

    Hi BonnieElrod,

     Sorry for the trouble. Norton Identity Safe is currently incompatible with the Microsoft Edge. We are investigating alternative ways to deliver these technologies for Microsoft Edge. You can find more details here: https://community.norton.com/en/forums/norton-toolbar-and-microsoft-edge-browser-compatibility. Let me know if it helps.

    Thanks!

    Dinesh

    Norton Support

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  2. Anonymous
    2015-08-17T10:22:08+00:00

    Everyone is experiencing the Video TDR Failure, now i know why Windows 10 is free, because no one can charge money for this bad quality OS.

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  3. Anonymous
    2015-08-16T13:30:43+00:00

    I think I got a little confused.  I have two problems.  On my Dell laptop, I am having the video TPR problem.  I think I use Realtek  Graphic.  I updated my laptop with Windows 10 from Windows 8.1.

    But, I am having aa problem downloading Windows 10 on our desktop.  We received a message that we could not update to 10 because we did not have GeForce updated.  I was told that if we could delete file KB3004394 and make sure that the update #KB3024777 was installed, we could update GeForce and could then download 10.  Our desktop is Sony Vaio running GeForce.  When we went to GeForce to download the update, we were told they could not find our file to update.

    I am so sorry for the confusion.  I do like 10.  I am having a time finding everything.  I can't use Edge yet, because our Norton cannot support this yet, but, they are working on it.

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  4. Anonymous
    2015-08-15T08:11:31+00:00

    This is rubbish, the problem is clearly with Windows 10 and Nvidia Drivers.... Im running the same games with the same Gigabyte GTX 970 WF3 OC as before the upgrade to Windows 10 and only since then have i too had this problem and i can tell you 100% that the upgrade to Windows 10 is the only system change ive made ! ! ! ! ..... The GTX 970 is plenty powerful enough to handle Breach and Clear Deadline which is so basic is ridiculous.... i can play GTA 5 maxed at 1080p for god sakes. So to blame it on Graphics Cards been overloaded or used beyond its capabilities is an absolute joke of an excuse ...... I will be rolling back if you don't get this issue sorted. We are not stupid Microsoft ! Pull your finger out !!!!

    This happens on Breach and Clear Deadline with a Gigabyte GTX 970 and Nvidia Driver - 355.6 ( the latest one ) and also done it with the driver before too....

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  5. Anonymous
    2015-08-14T22:11:23+00:00

    Please list game(s), graphic card and driver version you have. So far there are a couple of posts

    Borderlands 2 - Graphics driver unknown

    Logon you get a TDR? what is your Graphics card and driver, and/or computer model?

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