Error with Windows Update KB3000850

Anonymous
2014-11-19T14:40:18+00:00

Hi,

This update, KB3000850, is quite large -- something like 720+Mb.  After quite some time downloading (seemed to get stuck at 4% and 90% downloaded), I got error 800700002 when I tried to install this windows update.

Right after starting download, I disabled my real time anti-virus.

Can anyone suggest ways to overcome this problem???

Thanks

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Oldest
  1. Anonymous
    2014-12-18T19:37:14+00:00

    Robert,

    An Update.  For grins, while I waiting, I did the following:

    • Using Administrator rights, ran (again):
      • SFC /SCANNOW
      • DISM /Online /Cleanup-image /RestoreHealth
    • Turned off my Anti-Virus software
    • Restarted my PC
    • Used the standard Windows Updater

    IT WORKED -- Excelsior!!

    Please accept my sincerest appreciate for sticking with me!!

    Thank you very much -- and am taking down the files

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-01-01T22:25:41+00:00

    Hey Uwe...

    I did exactly as you specified.

    It worked like a charm !

    Thank You !!!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-01-01T23:41:49+00:00

    For me, on my brand new Dell system.... I had to turn off McAfee to get it to install.

    All the other things in this thread (SFC, DISM, etc) were all fine.  But McAfee was holding things up.  And the CVS log was indicating that there was some contention with some files, implying in some way that they couldn't be updated because they were locked...Which pointed the finger at the antivirus software.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-01-05T00:21:06+00:00

    If someone in this thread doesn't mind creating a youtube show and tell fix I would appreciate it. Don't know why M/S hasn't done this already? Thanks

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-01-08T20:45:16+00:00

    Same here, hangs at 4%.  I haven't got time for this - especially as it's an 'optional' update...

    Was this answer helpful?

    0 comments No comments