Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2016-09-16T01:21:31+00:00

    Every solution I've seen on the web require the mouse or keyboard. 

    For use in a state where they are recognized.  Alternatively, if you have Touch or a Pen you could use that input method.  If you had Speech Recognition working you could use that.   Some reported that they were able to use Remote Desktop as a workaround.  My last suggestion involved trying to get the user to find out whether the keyboard worked for Advanced Boot Options.  No response to that idea so far.

    FYI

    Robert Aldwinckle


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  2. Anonymous
    2016-09-17T23:44:52+00:00

    How do I uncheck the box when I have no mouse?

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  3. Anonymous
    2016-09-25T06:58:54+00:00

    Reset the pc by long pressing power button

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  4. Anonymous
    2016-09-30T08:06:06+00:00

    But how do I do this if my mouse and keyboard are not working and I'm stuck at the startup screen forever

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