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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
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Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Windows for home | Windows 10 | Devices and drivers
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Anonymous
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Anonymous
2015-11-30T14:47:55+00:00 I tried disabling the AHCI or xHCI in bios and all the USB bios support for 3.0 and unfortunately it did not help for me.
It is dismaying reading this continuiing thread as it is apparent that MSFT has a lot of work to do on Win 10 that is not being done.
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Anonymous
2015-11-30T18:39:55+00:00 I spoke too soon. It doesn't work from a fresh startup (meaning powered all the way off then back on) but will work on a restart. I can however use the on screen KB to log in, then the keyboard works fine. Again, I think this is all in how Win 10 loads drivers--poorly.
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Anonymous
2015-12-06T08:45:18+00:00 I'm desperate. I have an HP desktop running kaspersky with a Logitech wireless keyboard and mouse with win7. It was running fine but I figured it was time to upgrade to win10. I made the upgrade and at first it ran fine but after several days it began to run slow and freeze up.
I decided to revert back to win7. It seemed to restore fine but when I got to the logon page the keyboard and mouse that previously worked fine were dead. Is this sabotage by MS? I've done nothing wrong and followed all instructions for upgrading to win10 and downgrading back to win7.
I've read this entire thread and tried every recommendation. None of them have worked and now I can no longer access anything on my computer. I've tried rebooting in Safeboot with no success. Does anyone have any solution? My kb and mouse work fine through the bios startup but once I get to the win7 logon my kb and mouse stop functioning. I've tried powering down in all types of configurations. I've tried a ps2 keyboard and mouse. I've tried a usb kb and mouse in addition to my my Logitech wireless kb and mouse that worked fine before this win10 catastrophe. I've tried using my my win7 repair disc but nothing seems to work. I cannot access anything inside win7 to make changes.
Can someone please help me?
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Anonymous
2015-12-06T11:37:23+00:00 Hi, Heatwave - you say you have checked and tried everything but I am gonna be really surprised if that includes the solution I posted on 2nd Nov a couple of pages up this thread. There is a link to a fix using Kaspersky rescue disk and editing the registry "offline" from the rescue environment.
What you describe is exactly what happened to the laptop I fixed. Give that a try!
The link again: