Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2015-11-13T23:56:24+00:00

    I reverted to Win 7 as I could not figure out how to use my Desktop without a keyboard and mouse.   Given that MSFT wants us to move to tablets that they built an OS that won't work with the ancient input devices like keyboards and mice.   0K that was sarcasm for the folks that don't have English as their first language.

    My first attempt to upgrade this desktop was about 8 weeks ago and I ran into the same problem.   I have tried to upgrade about 25 times since then expecting that MSFT would be working on making their new OS work with USB devices and it would not upgrade at all.   Here 8 weeks later it upgraded (don't know why) and Voila, MSFT hasn't put in a patch yet to make the OS work with USB 3.0 devices.   I have been able to upgrade 3 of my 5 machines, so I do know Win 10 can work in some cases.   Keep trying folks, I would bet that MSFT will get this fixed sometime.

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  2. Anonymous
    2015-11-18T01:20:34+00:00

    If a day windows 10 recuperation USB or DVD will work to reinstall or repare . I WILL PUSH ON HELPFULL .

    NOT NOW.

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  3. Anonymous
    2015-11-18T01:24:06+00:00

    I want the microsoft phone without $$$$ to call . I need the free number please . I want to know without read 14 page in this forum the solution from microsoft about board and mouse .

    I will bring back the solution in this forum.

    I just need free call to ask at microsoft .

    Give me the number 18000 free call at microsoft please .

    I have check is my usb is activated . I SALREADY ACTIVATE .

    Thank To help . I will cming crazy . i trying to reinstall 6 times .

    My boeard (clavier) don't want answer to me when i try to choice a langages in french aat reinstallation .

    i could use any option when my pc start . like F8 to f 12 .. i can use exist to use the bios setup . Is ok about usb activation . Nothing work at reinstallation with usb recuperation .

    I need help in french .

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  4. Anonymous
    2015-11-25T03:42:20+00:00

    Still having this issue. Also an upgrade from Win 7 to 10, weird thing is my USB 2.0 front drivers (connected to case from motherboard, Gigabyte GA-Z77X-UD3H v1.1) work fine with my Logitech wireless receiver. Same issue as others though, my USB drivers work fine and I can get into my BIOS regardless of which USB ports it's plugged into, but as soon as Windows loads to the login everything shuts off.

    My mouse works enough to actually log in with the virtual keyboard, and then the drivers load properly and everything works. No issues found in device manager.

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