Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2015-11-01T04:55:17+00:00

    I am half way through reinstalling everything on my machine, "thankyou microsoft".  ....  in the mean time another few searches came up with a possibility of going into the UEFI bios and disabling the Intel XHCI mode.   ....  it is too late for me to try, but if this does work, why would the live Microsoft wizzards not know about this fix?  try it, Kaister, and let me know.  if it works, I'll be grumped out.

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  2. Anonymous
    2015-11-01T23:38:55+00:00

    I'll put that drive in later and try that and will post results, thanks SH! ;)

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  3. Anonymous
    2015-11-02T00:10:10+00:00

    Well i wish i could have been able to try that option but now unfortunately i am getting an error message as follows:

    Windows failed to start, A recent hardware or software change might be the cause. to fix the problem:

    1. insert your windows installation disc and restart your computer.
    2. Choose your language settings, and click "Next."
    3. Click "Repair your computer."

    If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

    Status 0xc000000e

    Info: the boot selection failed because a required device is inaccessible.

    well fancy that, i have not changed anything or unplugged anything and now seems as though windows is screwing up itself!

    I am just trying to recover my email for my business and hope i can do that....damn you microsoft!!!

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  4. Anonymous
    2015-11-02T12:35:27+00:00

    Hi - this could be different issue but I just fixed a PC that had lost mouse and keyboard after attempted revert to Win7 using the info at the link below. So if the machine affected has been running Kaspersky then it could be that the AV installation has not been taken smoothly between Win7 and Win10. Worth a check. And actually there could be other AVs which insert very similar changes (mouse/keyboard drivers). Worth looking at those registry entries for anything which may be interfering...

    http://support.kaspersky.co.uk/general/products/10663#block5

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