Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2015-09-04T07:17:30+00:00

    Hi All,

    I had the same issue with ASUS motherboard and USB ports.

    I managed to get rid of this issue by using PS/2 mouse and keyboard to login in. I got a hint from some forum that deleting registry entries referencing to AI charger would help. So I used regedit and used Find to search for "aich*" entries and deleted or disabled them one by one. Then I checked the startup services for AI charger related stuff and disabled/deleted those. For some reason AI charger didn't show up in the installed programs list so I couldn't uninstall it normally. So, I deleted all AI charger related files and used CCleaner to clear registry and the rebooted. Now everything is working fine.

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  2. Anonymous
    2015-09-06T14:14:59+00:00

    I had the same problem with an ASUS P7H55-M.

    No mouse/keyboard after shutdown and restart.

    Apparantly this is an issue with the hybrid shutdown option in Windows 10.

    The following workaround worked for me:

    You can disable Hybrid shutdown (or "fast startup", as it is called in Win 10) via Control Panel:

    • open "Power Options"
    • open "Choose what the power buttons do"
    • click on "Change settings that are currently unavailable"
    • uncheck "Turn on fast startup"

    From now on Win 10 will initialize all driver on startup. This will take longer but it works.

    You can force the full startup also by just cutting off the power. On the next startup your mouse and keyboard should work so you can make the changes as described above.

    Thank you JochenRingle, this was the first explanation that made any sense to me and also the only one that worked so far. I havent had the issue since I turned off "fast startup" a week ago. My windows drive is a SSD drive, so I havent really noticed any slower boot times either.

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  3. Anonymous
    2015-09-08T02:11:42+00:00

    This is what I was looking for.After I followed the instructions we where back to the normal booting proces. Thanks you very much.

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  4. Anonymous
    2015-09-18T01:52:23+00:00

    mouse works okay but keyboard locks up and won't type

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