Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2015-09-03T16:14:39+00:00

    Perry thanks for sharing. My situation is getting weird. I've reported that my keyboard and mouse failed. That is both my wireless as well as the one built into the laptop. Now today it stopped working again in Word and Excel, BUT this time it was only the letters and numbers that failed. I could still use the navigation keys, delete worked, and the mouse worked fine. 

    Then about 30 minutes later everything started working again. 

    I'll see if I can figure anything out and continue to post. 

    Paul

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  2. Anonymous
    2015-09-03T16:28:52+00:00

    Could I ask you to also file a feedback bug using repro mode (and attach this screen shot as well) as outline here: http://blogs.msdn.com/b/usbcoreblog/archive/2015/08/17/filing-usb-feedback-with-repro-mode-in-windows-10.aspx

    Repro mode will gather logs that will allow us to investigate this issue. When you take the repro can you connect both the non-working keyboard as well as a working USB device? Please then reply back to this thread with the title of your feedback.

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  3. Anonymous
    2015-09-03T22:56:24+00:00

    Hi folks,

    My Win 7 to Win 10 upgrade  failed for the 2nd time today, so I never got a chance to check whether Win 10 will work with Msft Keyboard/Mouse.   And I have wasted more than enough time to deal with this decimal point upgrade from Win 7.   In 6 months or so, I will try again after some of the bugs are worked out

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  4. Anonymous
    2015-09-04T00:32:35+00:00

    Hey folks,

    My issue turned out to be an issue with the need to install the Intel Chipset Drivers for my motherboard.  Thankfully, I had it saved on my hard drive, so that remedied my situation.  I had to reset things again today, because of another registry cleaning program I used this morning that caused the same issue.

    I won't be using Auslogics Registry Cleaner or Advanced Uninstaller Pro anytime soon...

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