Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Very interesting addition to this problem.  Our laptop that has the same exact login profile is having the same issue.  It is a windows 8 machine.  The keyboard won't work but the mouse works fine.  It is an HP Envy, so the keyboard technically is not completely independent from the computer.

Well that was a TOTAL waste of another 4+ hours of time!!!  Nothing of the above worked.  Calling? HA!!! tried that and in the wee hours of the morning after 4+ hours waiting and two forwards I went to bed totally exhausted.  Left the phone on to see how long it would have been - it took them another 1:20+ to find out that I had given up and went to bed. 

However I have found out why I and probably so many others are having keyboard/mouse problems at a minimum.  MS in their imbecilic no-so-wisdom have decided to hijack BIOS addresses for Win 10.

How do I know this? Simple, I configured my BIOS setup that only the CD-ROM would be used for boot.  Guess what!  It never worked, instead only Win 10 did anything and I'm still stuck at a surf picture screen with absolutely no control what-so-ever of windows and now can't even run my bought OS's to repair/restore to a previous version!

There aren't enough expletives in American or British English to express my total frustration, exasperation etc.

For the technically curios the computer is an ASUS P6T V2 MB, Win 7 Ultimate (was), with MICROSOFT wireless mouse and keyboard 5000, 2ea. RAID0 512GB HDDs for boot**.**Everything had the most current driver available prior to upgraded as done/verified by "Driver Hound" by Xionix

I was hopeful for perhaps an ISO fix but since there is no access even through bios boot order, it appears that this computer is now a fancy boat anchor.  Think it is time perhaps to start a massive high $,$$$,$$$ class action suit.

SUPPORT???  Still trying to find that.

It seems that the only MS involvement in even this thread, is through the "well try this" shotgun provided by USBBlog.

Would really like to see some definitive help for this and a person-to-person phone number of a native American speaker (only because since I'm retired and no longer work around Indians my ear is no longer attuned to the Indian English dialect and with tinnitus it is too hard to understand).

Didn't want to rant so much but really need access to the drives again as there is Mended Hearts volunteer information that has to be accessed.

HELP

Having the same problem as lots of other people.  It isn't surprising that Microsoft is giving Windows 10 away free of charge.   It isn't worth anything.

Like many others I have the same problem.  I haven't tried this yet but would downloading Windows 10 to a memory stick and then using the memory stick to reinstall 10 on my other machine be a solution?  At least I could use the PC and  access the files that I need until MS comes up with a permanent solution to moving back to 7?