Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2017-02-21T10:20:55+00:00

    This happened to me randomly.  Had Windows 10 for about 6 months and everything was fine.  Restarted my computer one day & my USB keyboard + mouse stopped responding at the Windows 10 login screen.  I read forums & tried a variety of things without success (restarting a tonne of times, waiting longer, entering safe mode ... but keyboard/mouse wasn't working in there either).

    The keyboard/mouse responds when the computer just starts up, so I entered BIOS & messed around with the USB settings one by one.  Eventually I played around with "Intel xHCI Mode" under advanced USB settings.  It was on "Smart Auto" and I switched it to "Disabled".  This did the trick - keyboard & mouse worked at the login screen.

    Out of curiosity, I went back into BIOS and switched "Intel xHCI Mode" back to "Smart Auto", the same issue occurred.

    Now it's permanently on "Disabled" and everything is OK *touches wood*

    Hope this helps for you,

    RoNi

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  2. Anonymous
    2017-02-02T05:01:39+00:00

    Restart your computer hit the F5 key to get into the recovery options. Safe mode start might work for you. I had to do a system restore.

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  3. Anonymous
    2017-01-15T02:52:19+00:00

    My PC came pre-loaded with Windows 7, so I did not have a Windows 7 Installation CD.  However, I did have a Windows 7 system repair disk, but I didn't think about using it since I was trying to fix a problem with Windows 10.

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  4. Anonymous
    2017-01-14T15:43:11+00:00

    did you have an windows 7 installation cd/dvd?

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