Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2017-08-10T06:23:17+00:00

    upgraded from windows7 to windows10 only to have 10 block app for external mouse and internal bluetooth.  Laptop is Dell Altitude E6400.

     Dell do not have app for win10  is there a fix??

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  2. Anonymous
    2017-08-09T00:27:02+00:00

    Please tell me how I can correct this issue if I am unable to boot up the computer. I tried things that were suggested in here, and it took me to the activation screen, where mouse and keyboard do not work.. I can not proffered from here, no matter what I try.

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  3. Anonymous
    2017-08-02T22:49:33+00:00

    My issue is the same but it is a wireless keyboard with a receiver.  Thank you.

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  4. Anonymous
    2017-08-02T14:45:40+00:00

    I upgraded to windows 10 but mouse does not work unless control alt delete is hit.  How do I make it work right?

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