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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Windows for home | Windows 10 | Devices and drivers
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Anonymous
2015-08-03T11:33:56+00:00 Was the USB controllers for sure, think it was code (48). Ended up rolling back to 7 and backing up everything. Then Windows 10 refused to upgrade again on that machine. Had to do a clean install of 7, and install the security updates then I was able to install Windows 10, choose keep nothing, and it is working so far without any issues. Still have all of my software and driver updates to install though, so we'll see if they go out again.
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Anonymous
2015-07-31T17:35:53+00:00 Hello ,
I was able to sort the problem out in my lenovo u410 by disabling the usb legacy in the bios mode.
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Anonymous
2015-07-30T13:26:10+00:00 I'll look into my issue more tonight, but I installed the Windows 10 Upgrade on my Windows 7 Pro machine yesterday and Keyboard/mouse stopped working shortly after upgrade. I was able to login. After restart keyboard and mouse (Razer Tron set) no longer working. I can remote desktop into the system. Problems seemed to appear after converting from local account login to "Live" login, not sure it matters (guessing not, likely some driver was updated one of the first few reboots). I plan to review more about this tonight or tomorrow evening.
Motherboard: Asus Sabertooth 990FX
CPU: AMD FX-8120
Ram: 32GB
Graphics: 2x AMD HD-7970 (in crossfire)
Primary drive: 2x 180GB SSD in Raid-0
Secondary drive: 3x 3TB HDD in Raid-5
Audio: on board + Creative Sound Blaster Recon3D Fatal1ty
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Anonymous
2015-07-30T06:54:20+00:00 Thanks a lot for this solution!! It worked great for my Thinkpad Edge!
(After Upgrade from Win8.1 to Win10Home (official) my external USB keyboard worked well in BIOS but didn't work in Windows (after startup). The wireless USB Mouse connected to the same USB controller worked, though. To solve it temporarily, I had to unplug/replug the keyboard after every startup. Driver reinstallation etc. didn't help. After following your description the keyboard is now working fine on each startup.)