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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
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Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Windows for home | Windows 10 | Devices and drivers
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Anonymous
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Anonymous
2015-08-18T19:06:56+00:00 Thank you so much Andrea!
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Anonymous
2015-08-18T15:54:00+00:00 Great to hear you issue is solved!
(USBBlog was me, I forgot to sign out of that account before replying to you.)
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Anonymous
2015-08-18T08:07:47+00:00 I had the same problem with an ASUS P7H55-M.
No mouse/keyboard after shutdown and restart.
Apparantly this is an issue with the hybrid shutdown option in Windows 10.
The following workaround worked for me:
You can disable Hybrid shutdown (or "fast startup", as it is called in Win 10) via Control Panel:
- open "Power Options"
- open "Choose what the power buttons do"
- click on "Change settings that are currently unavailable"
- uncheck "Turn on fast startup"
From now on Win 10 will initialize all driver on startup. This will take longer but it works.
You can force the full startup also by just cutting off the power. On the next startup your mouse and keyboard should work so you can make the changes as described above.
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Anonymous
2015-08-18T02:59:48+00:00 You mention that you are using an ASUS, can you check in "Programs and Features" if the AiCharger+/AiChargerPlus is installed? If so, you can try uninstalling and rebooting, as folks on other Forum threads are saying this fixed a similar issue.
BINGO!
I had to go into the AI Suite II and remove the AiCharger+. I hedged my bet and also uninstalled the ASMedia USB 3.0 eXtensible Host Controller driver from Windows 7 before attempting my upgrade. After completing the Windows 10 upgrade, the keyboard an mouse work like a champ and the driver installed under the Universal Serial Bus Controllers section is listed as the ASMedia USB 3.0 eXtensible Host Controller - 0.96 (Microsoft.)
I'm not sure which of these two things worked, but I owe usbblog a beer. If you find yourself in western Wisconsin, hit me up and I'll buy you a cold one. :-) Thank you much!