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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
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Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Windows for home | Windows 10 | Devices and drivers
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Anonymous
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Anonymous
2015-08-23T21:17:25+00:00 Very interesting addition to this problem. Our laptop that has the same exact login profile is having the same issue. It is a windows 8 machine. The keyboard won't work but the mouse works fine. It is an HP Envy, so the keyboard technically is not completely independent from the computer.
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Anonymous
2015-08-23T18:39:20+00:00 Windows 10 has been working fine on our DELL XPS All in One until a critical Windows update was installed on 8/23/15. As soon as it come up from this update the wireless logitech keyboard stopped working. Because it is a touchscreen it is possible to do troubleshooting without the keyboard.
Similar to others on here. The keyboard works up until after you log into the home screen and it loads your profile.
I tried to perform system restore to the 8/23 point but the issue was exactly the same.
If you open the unifying software from logitech you can see the keyboard is there. It even flashes an orange asterisks when you type on it indicating that it is properly talking with the computer. The issue is that Windows just won't allow it to actually accept any typing in any field.
Microsoft really needs to address this with an official response.
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Anonymous
2015-08-23T05:43:11+00:00 I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thankyou.
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Anonymous
2015-08-23T05:35:27+00:00 I had the same problem. This started when I couldn't use two fingers to scroll the touch pad as i used too, i tried Elan Drivers, and when they didn't work. I attempted to install them. I ended up here.
I connected an external mouse, then i went to Device Manager, i could see the keyboard and mouse with a driver "Lenovo Ps2 something"...
I uninstalled this drivers, for both the mouse and the keyboard, then set an automatic scan online for new hardware devices and drivers. This fized my problems. Hope you find this useful too.