Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2015-09-01T04:28:01+00:00

    I just discovered that if I do a clean install of Windows 10 all  files will be wiped out on the computer.  At least according to the info give at the following site.

    http://www.gottabemobile.com/2015/07/30/how-to-do-a-clean-install-of-windows-10/http://www.gottabemobile.com/2015/07/30/how-to-do-a-clean-install-of-windows-10/

    So, a clean install of Windows 10 isn't an option.

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  2. Anonymous
    2015-09-01T04:19:09+00:00

    I would try to do a clean install of Windows 10 but can't do that without having the use of a cursor.  But even if I could do that I'm not sure it would solve the problem.   I would like to go back to Windows 7 but if I install 10 and then try again to go back to 7 I will probably have the same problem with the cursor.

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  3. Anonymous
    2015-09-01T04:09:25+00:00

    Is this problem limited to those of us who have upgraded from Windows 7 to Windows 10?  Does anyone who has upgraded from Windows 8 or 8.1 to 10 have this issue?  Also, has anyone that has had this problem after upgrading tried to do a clean install of Windows 10 and did this fix the problem?

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  4. Anonymous
    2015-09-01T02:18:09+00:00

    You tried uninstalling the aicharger+ before upgrading to 10?

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