Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2015-11-13T23:56:24+00:00

    I reverted to Win 7 as I could not figure out how to use my Desktop without a keyboard and mouse.   Given that MSFT wants us to move to tablets that they built an OS that won't work with the ancient input devices like keyboards and mice.   0K that was sarcasm for the folks that don't have English as their first language.

    My first attempt to upgrade this desktop was about 8 weeks ago and I ran into the same problem.   I have tried to upgrade about 25 times since then expecting that MSFT would be working on making their new OS work with USB devices and it would not upgrade at all.   Here 8 weeks later it upgraded (don't know why) and Voila, MSFT hasn't put in a patch yet to make the OS work with USB 3.0 devices.   I have been able to upgrade 3 of my 5 machines, so I do know Win 10 can work in some cases.   Keep trying folks, I would bet that MSFT will get this fixed sometime.

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  2. Anonymous
    2015-11-02T12:35:27+00:00

    Hi - this could be different issue but I just fixed a PC that had lost mouse and keyboard after attempted revert to Win7 using the info at the link below. So if the machine affected has been running Kaspersky then it could be that the AV installation has not been taken smoothly between Win7 and Win10. Worth a check. And actually there could be other AVs which insert very similar changes (mouse/keyboard drivers). Worth looking at those registry entries for anything which may be interfering...

    http://support.kaspersky.co.uk/general/products/10663#block5

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  3. Anonymous
    2015-11-02T00:10:10+00:00

    Well i wish i could have been able to try that option but now unfortunately i am getting an error message as follows:


    Windows failed to start, A recent hardware or software change might be the cause. to fix the problem:

    1. insert your windows installation disc and restart your computer.
    2. Choose your language settings, and click "Next."
    3. Click "Repair your computer."

    If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

    Status 0xc000000e

    Info: the boot selection failed because a required device is inaccessible.


    well fancy that, i have not changed anything or unplugged anything and now seems as though windows is screwing up itself!

    I am just trying to recover my email for my business and hope i can do that....damn you microsoft!!!

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  4. Anonymous
    2015-11-01T23:38:55+00:00

    I'll put that drive in later and try that and will post results, thanks SH! ;)

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