It helped me.Enable checkbox.
Mouse and keyboard input not working after windows 10 upgrade from windows 7.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
* Moved from Insider.
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
269 additional answers
Sort by: Newest
-
Anonymous
2015-11-29T00:01:08+00:00 This is not the answer to this main question. If you can't get your mouse and keyboard to work, you can never get to the Bluetooth Keyboard Properties dialogue box.
I continue to have the issue on a Toshiba Satellite computer that was running Windows 7. Upgraded to Windows 10 and none of my executable's (Word, Excel, Thunderbird, etc.) would load. Recovered back to Windows 7, but keyboard and mouse will not work on that computer. That laptop is a "brick" now.
No recovery partition, backup disks or restore points exist on this computer.
Any more ideas out there? Microsoft, this is a PROBLEM!
-
Anonymous
2015-11-28T00:13:27+00:00 So MSFT wants us to work without the benefit of USB 3.0 support? Hmmm. I think I will pass. Win 7 particularly on a always on desktop is just fine.
-
Anonymous
2015-11-27T20:37:57+00:00 So the takeaway is that Windows 10 won't work with a number of USB 3.0 drivers. Or I suppose I should say that Asus doesn't have USB 3.0 drivers that work with Windows 10.
Thank you.
Perry
I would say your first observation is correct, as I have Gigabyte and have the same issue. So it's some incompatibility with other USB 3.0 drivers as well.
-
Anonymous
2015-11-27T13:51:07+00:00 So the takeaway is that Windows 10 won't work with a number of USB 3.0 drivers. Or I suppose I should say that Asus doesn't have USB 3.0 drivers that work with Windows 10.
Thank you.
Perry