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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Windows for home | Windows 10 | Devices and drivers
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Anonymous
2018-06-19T14:23:43+00:00 Problem solved with logitech software.
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Anonymous
2018-06-19T13:43:40+00:00 I cannot solve the non working mouse issue since upgrade
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Anonymous
2018-03-08T16:14:39+00:00 ... yes, 3+ years ... I did solve the problem COMPLETELY tho ... bought a ChromeBook and another iPad !!
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Anonymous
2018-03-02T17:17:26+00:00 Going on 3 years with the same problem, now that is customer service. You would think with all the brain power Microsoft has, they could fix this issue. I have three computers and all three have this issue. One is an HP desktop, one is an Acer notebook and one is an ASUS desktop, I also have one ASUS notebook that has not displayed this issue yet. They range in age from 18 M to two months. The only reliable way I have found to get them running again is to do a restore. This problem started for me after the Windows update last December.