It helped me.Enable checkbox.
Mouse and keyboard input not working after windows 10 upgrade from windows 7.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
* Moved from Insider.
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
269 additional answers
Sort by: Most helpful
-
Anonymous
2017-10-03T20:19:27+00:00 Details! is your mouse/keyboard wired or wireless? if wireless bluetooth, RF? more info helps us to help you.
-
Anonymous
2017-10-03T20:11:35+00:00 Windows 10 is the operating system on a new computer. everything has worked fine for one year. a recent upgrade resuled in my mouse and keyboard do not work once the os loads and brings me to the sign in screen
-
Anonymous
2017-08-10T06:23:17+00:00 upgraded from windows7 to windows10 only to have 10 block app for external mouse and internal bluetooth. Laptop is Dell Altitude E6400.
Dell do not have app for win10 is there a fix??
-
Anonymous
2017-08-09T00:27:02+00:00 Please tell me how I can correct this issue if I am unable to boot up the computer. I tried things that were suggested in here, and it took me to the activation screen, where mouse and keyboard do not work.. I can not proffered from here, no matter what I try.