Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Anonymous

It helped me.Enable checkbox.

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Anonymous

2016-07-29T00:02:19+00:00

how to do that without a mouse or keyboard?
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Anonymous

2016-07-18T14:31:34+00:00

MS should add it to list of excluded applications.

Unfortunately they don't.

ASUS support didn't seem to know of issue until I found it out, asked them and then they confirmed it is not supported in W10.

Had days of being given driver fixes etc ... by them.

W10 upgrade should simply disable this as it is not W10 compatible.
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Anonymous

2016-07-18T14:21:59+00:00

I had exactly the same issue with at least six install attempts using various ideas from people - each followed by a restore of the boot drive. The AiCharger was the issue. Asus knows it's not compatible with W10, whether they know it blocks installation I don't know. I'd have thought Microsoft would know and would identify it as an incompatible product that must be uninstalled.
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Anonymous

2016-07-04T05:19:43+00:00

Thanks for the response - does not look good!Will continue to ssek advice
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