Mouse and keyboard input not working after windows 10 upgrade from windows 7.

Anonymous
2015-01-27T00:02:04+00:00

I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.

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Windows for home | Windows 10 | Devices and drivers

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Anonymous
2015-07-09T12:22:08+00:00

It helped me.Enable checkbox.

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  1. Anonymous
    2016-01-16T18:42:01+00:00

    Worked for me.  Thank you

    I found out that if you switch from PS2 to USB with either a mouse or keyboard, Windows 10 excepts and installs drivers.

    However if you then try to go back to PS2, those drivers do not install because of the quick boot setting.  Turning off "fast start up" and then shutting down and then plug in the PS2 solves the problem.

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  2. Anonymous
    2016-01-15T15:09:47+00:00

    I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thankyou.

    Hi guys

    I have recently upgraded windows 10pro on Vostro 220s from vista to windows7 pro 64x to windows 10pro.However, at this point mouse and keyboard are working fine.

    Than I have decided to reset the PC as soon as i have reset it mouse and keyboard stopped working.After that I did clean installation again mouse and keyboard are working fine.Now I have decided to do some test on clean installed environment so, I have reset the PC again and this time mouse and keyboard are working fine.

    here my question is that why mouse and keyboard are stopped working after being PC to reset from upgrade environment.However it's working fine on clean installation environment.is this some kind of bug? or reset setting OS drivers has some conflict with upgraded OS drivers setting?

    Appreciated any help!

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  3. Anonymous
    2016-01-07T20:21:41+00:00

    I brought the keyboard and the mouse to the seller it was on warranty and i got a new one much easier than come back to an old version the keyboard works less than one year and half and it was microsoft product -a cheap one yes but still MS so now i have one who's trust and cheaper than the other one with 3year of warranty !microsoft community can't help if it was a product problem

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  4. Anonymous
    2016-01-07T19:36:28+00:00

    Can anyone tell me how to follow these navigational directions without a keyboard and mouse?

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