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Mouse and keyboard input not working after windows 10 upgrade from windows 7.
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Anonymous
I upgraded to the window 10 tech preview from windows 7 and now my mouse and keyboard dont work once the os loads up and brings me to the sign in screen. I cant even roll back to windows 7 now because I have no mouse input except for when the bios splash screen is showing. Any help would be amazing thank you.
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Windows for home | Windows 10 | Devices and drivers
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Anonymous
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Anonymous
2015-08-18T15:54:00+00:00 Great to hear you issue is solved!
(USBBlog was me, I forgot to sign out of that account before replying to you.)
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Anonymous
2015-08-17T19:44:29+00:00 You mention that you are using an ASUS, can you check in "Programs and Features" if the AiCharger+/AiChargerPlus is installed? If so, you can try uninstalling and rebooting, as folks on other Forum threads are saying this fixed a similar issue.
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Anonymous
2015-08-18T02:59:48+00:00 You mention that you are using an ASUS, can you check in "Programs and Features" if the AiCharger+/AiChargerPlus is installed? If so, you can try uninstalling and rebooting, as folks on other Forum threads are saying this fixed a similar issue.
BINGO!
I had to go into the AI Suite II and remove the AiCharger+. I hedged my bet and also uninstalled the ASMedia USB 3.0 eXtensible Host Controller driver from Windows 7 before attempting my upgrade. After completing the Windows 10 upgrade, the keyboard an mouse work like a champ and the driver installed under the Universal Serial Bus Controllers section is listed as the ASMedia USB 3.0 eXtensible Host Controller - 0.96 (Microsoft.)
I'm not sure which of these two things worked, but I owe usbblog a beer. If you find yourself in western Wisconsin, hit me up and I'll buy you a cold one. :-) Thank you much!
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Anonymous
2015-08-18T20:27:27+00:00 Could you let me know what version of the AI Suite II you have installed?