This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hope someone can help caught a blue screen this morning . I have a ASUS laptop Model g73jw. this is the info from the crash Can Someone Please help
MIke
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/16/2015 10:03:18 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: mikes-pc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-05-16T15:03:18.836807600Z" />
<EventRecordID>419399</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>mikes-pc</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">159</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xfffffa800bfafa00</Data>
<Data Name="BugcheckParameter3">0xfffff80000b9a518</Data>
<Data Name="BugcheckParameter4">0xfffffa80105cd3d0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
< /Event>
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mike
Logitech M510 – Do you have the latest drivers?
http://support.logitech.com/product/wireless-mouse-m510#download
Testing to see if the Event 17 warnings stop may take a time judging by the frequency in which they are reported. Otherwise I think all that should be done is to wait and see if another blue screen error occurs. I do not think that reinstalling Windows is justified.
Hope you can help ran the computer 2 or 3 times this last time I caught the same bug check code 159. the previous 2 times were a few hours or more this time it ran about 15 minutes or so
Mike
Is McAfee still installed on the computer?
Log Name: System
Source: Service Control Manager
Date: 30/05/2015 21:39:42
Event ID: 7026
Task Category: None
Level: Error
Description:
The following boot-start or system-start driver(s) failed to load:
AsDsm
AsDsm = Asus Data Security Manager Driver
Select the keyboard shortcut Windows Key + R, type Appwiz.cpl and press the ENTER key. Place the cursor on Asus Data Security Manager, right click and select Uninstall from the drop down menu. Restart your computer.
Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.
Please upload and share with everyone fresh copies of your System log and your Application log (two files) from your Event Viewer to your One Drive and post a link here. You can remove any earlier copies of the logs from your OneDrive.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
Also, can you provide the latest dump file(s).
MacAfee is still gone as far as I can tell. The asdsm has been deleted this has given me big problems before I had to change a file name in order for the computer to stop blue screening on a different crash about 2 months ago.. I believe it was asdsm.sys to asdsm.old then the computer would run. I gave it a little over 30 minutes and have provided the files like you asked. Here is the link
https://onedrive.live.com/redir?resid=72040ac237b79dd5%21105
Thanks for the help
Mike
