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Hope someone can help caught a blue screen this morning . I have a ASUS laptop Model g73jw. this is the info from the crash Can Someone Please help
MIke
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 5/16/2015 10:03:18 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: mikes-pc
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
< Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2015-05-16T15:03:18.836807600Z" />
<EventRecordID>419399</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>mikes-pc</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">159</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xfffffa800bfafa00</Data>
<Data Name="BugcheckParameter3">0xfffff80000b9a518</Data>
<Data Name="BugcheckParameter4">0xfffffa80105cd3d0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
< /Event>
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Mike
Logitech M510 – Do you have the latest drivers?
http://support.logitech.com/product/wireless-mouse-m510#download
Testing to see if the Event 17 warnings stop may take a time judging by the frequency in which they are reported. Otherwise I think all that should be done is to wait and see if another blue screen error occurs. I do not think that reinstalling Windows is justified.
Gerry-
Logitech M510 is the model number I moved the receiver part of the wireless mouse to a port on the other side of the computer. When I did it said it was installing device drivers. Mouse works good. I do have the regular laptop mouse that I can use if you need me to stop using the wireless one I do have a brand new wireless mouse I can use. It was a backup in case this one ever failed.
Mike
Mike
We need to address the problem with the device in PCI Express slot I raised with you on 15 June. The problem has not gone away!
Log Name: System
Source: Microsoft-Windows-WHEA-Logger
Date: 11/07/2015 05:08:36
Event ID: 17
Level: Warning
Description:
A corrected hardware error has occurred.
Component: PCI Express Root Port
Error Source: Advanced Error Reporting (PCI Express)
Bus:Device:Function: 0x0:0x3:0x0
Vendor ID:Device ID: 0x8086:0xd138
Class Code: 0x30400
Warning 11/07/2015 05:08:36 WHEA-Logger 17 None
Warning 08/07/2015 04:35:34 WHEA-Logger 17 None
Warning 06/07/2015 05:08:46 WHEA-Logger 17 None
Warning 06/07/2015 00:13:33 WHEA-Logger 17 None
Warning 23/06/2015 01:12:49 WHEA-Logger 17 None
Warning 22/06/2015 03:23:19 WHEA-Logger 17 None
Warning 21/06/2015 13:35:28 WHEA-Logger 17 None
Warning 15/06/2015 22:00:46 WHEA-Logger 17 None
Warning 15/06/2015 21:38:20 WHEA-Logger 17 None
Warning 15/06/2015 21:09:06 WHEA-Logger 17 None
Warning 15/06/2015 20:35:15 WHEA-Logger 17 None
Warning 15/06/2015 16:31:04 WHEA-Logger 17 None
Warning 14/06/2015 23:21:52 WHEA-Logger 17 None
Warning 14/06/2015 05:51:42 WHEA-Logger 17 None
Warning 09/06/2015 23:14:15 WHEA-Logger 17 None
Warning 07/06/2015 19:40:13 WHEA-Logger 17 None
Warning 26/05/2015 01:37:53 WHEA-Logger 17 None
Warning 03/05/2015 17:26:55 WHEA-Logger 17 None
Warning 02/05/2015 23:31:24 WHEA-Logger 17 None
We need to determine whether the problem is the device, the lack of the right driver or the PCI Express slot. What model is the Logitech cordless mouse? Are you able to use a different mouse?
Gerry-
ran computer more than 30 minuites. All 3 reports uploaded here is the link
Mike
Mike
Just a note in passing
Not that I want to rain on this parade but you have been trying to fix this since at least May 16. You simply may need to do a clean install to resolve the issue.
