Hi,
Thank you for posting your query in Microsoft Community.
I will be glad to assist you with the issue you are experiencing with the computer. I understand the difficulty when things won’t work the way they should.
I would require some more information to help you better.
- What is the make & model of the computer?
- Do you sign in through Microsoft/Local account on Windows 10?
- Do you get any error message while playing/installing game?
I suggest you to check the game compatibility with windows 10 compatibility center.
http://www.microsoft.com/en-us/windows/compatibility/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=Windows%208.1&Locale=en-us&Architecture=X64&TextSearch=windows%2B10&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&Compatibility=Unknown
To enable built administrator account follow the below steps.
If you are referring to the inbuilt administrator account, then follow the below steps.
Note: To perform the below steps,
you should be signed in to the Windows 10 using Admin account (Microsoft/Loacl account you created to sign in to Windows 10).
- Sign in through your
Admin account on Windows 10 (not in built administrator account).
- Press
Windows + X keys on the keyboard and select **Command prompt (Admin)**and click on yes on the prompted window.
- Now enter the below command in the
command prompt (Admin) window.
net user administrator /active:yes
- Close the Command prompt and reboot the computer and check if it helps.
Hope this helps in resolving the issue. If issue persists, do get back to us. We will be happy to assist you.
Thank you.