Microsoft Precision Touchpad, not very precise

The way I understand it is that Dell and Lenovo make the hardware and they also might have a hand in some firmware and low level software to present a common interface to the operating system but the actual driver and controls is part of windows. The standard precision driver connects to the common interface. That is the idea of the precision touchpad to make one standard interface and gesture set that is part of windows and not a random thing set up by each hardware manufacturer.

I also think that Microsoft has a lot of power and they are the one driving the precision touchpad. It wasn’t the likes of Dell and Lenovo getting together forcing Microsoft to create it. It is a Microsoft initiative and as such Microsoft should drive the whole thing through to a fully working product.

I don’t care who is to blame or who should do what. This is a Microsoft enforced standardisation to Microsoft specification and they should ensure it works. Even if this means that Microsoft include a standard of performance as a condition for the “designed for windows” certification.

The Lenovo X1 Yoga I bought is an expensive piece of kit £2500 and to be honest without a working touchpad it is useless. The trouble is if I now go to Dell for an alternative with my £2500 I will get the same piece of junk with a Dell badge because of Microsoft standardisation so come on Microsoft stop playing the blame game and use your power to sort it out.

Hi,

Using a precision touchpadhttp://windows.microsoft.com/en-us/windows-8/touchpad

You need to check with Dell Support, their on-line documentation and drivers, and check in

their forums where there will be others using similar models. Check for newer drivers. As OEM

Dell is responsible for the proper operation of both the hardware and Windows.

Dell Support

http://support.dell.com/

Dell Drivers - Product Manuals & Warranty Info (left side) - Tech Support and more

http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs

Dell Forums

http://en.community.dell.com/forums/

Dell PC Diagnostics

http://www.dell.com/support/Diagnostics/us/en/19/

Hope this helps.

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Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

these guys are just here to gain points with their generic answers that are of no help

I've lost track of this thread, but after a few years of frustration, I've only just now came across this simple registry edit solution that worked for me!

XPS 13 9343

Windows 10 Home

version 1709

build 16299.125

Copied and pasted from original post by user "thl6118" at http://en.community.dell.com/support-forums/laptop/f/3518/p/19654037/21038442

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I know that many users find that the touchpad on XPS 13 (Early 2015) is not responsive, has poor scrolling performance etc. and tried to install many different types of 3rd party drivers.

I have found a solution that has dramatically improved touchpad performance in Windows 10 (for Dell XPS 13 - 9343).

It does not require any Synaptics drivers (trust me, I have manually updated the driver many times from 3rd party websites, the solutions didn't work)

This requires registry changes:

1. Run - regedit
2. Navigate to: HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows -> CurrentVersion -> PrecisionTouchPad
3. Change the "CurtainDismissDistance" and "CurtainDismissTime" to 0 (this will eliminate any lag or delays)
4. Change the "GestureScrollMaxDistance" to your liking (I set it as 40 (hexadecimal value)
5. Restart

It works in Windows 10. You may want to create system restore point before doing the above. Cheers

@chuckecheeseli, what behavior differences did you experience with those registry changes? I'd like to compare your observations with how those registry values are actually used in the Windows code base.