printer not showing in devices and printers

Anonymous
2015-01-01T13:41:30+00:00

my printer works fine with installed software but does not show in devices and printers and cannot print emails or any web content

it shows in device manager

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2015-01-03T22:44:22+00:00

    Copy the  CBS log and paste on the desktop. You will then be able to open it.

    PS: use the search facility using the term 'cannot' that will find any file/s which cannot be repaired.

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  3. Anonymous
    2015-01-04T17:32:12+00:00

    my printer works fine with installed software but does not show in devices and printers and cannot print emails or any web content

    it shows in device manager

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  4. Anonymous
    2015-01-10T12:40:01+00:00

    Hi

    Still cant access CBS log and msmx16.reg still shows error message in safe mode

    devices and printers show when in safe mode

    Ron

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  5. Anonymous
    2015-01-10T13:08:59+00:00

    Hello Ron,

    Thank you for your response.

    I appreciate your time and efforts.

    As you mentioned that everything is fine in safe mode, I would suggest you to perform clean boot and check if it helps.

    Please refer this article:

    How to perform a clean boot in Windows

    http://support2.microsoft.com/kb/929135

    Clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program.

    Note: After you have finished troubleshooting, follow these steps from section “How to reset the computer to start as usual after clean boot troubleshooting” to reset the computer to start as usual.

    I hope this information helps.

    Thank you

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