printer not showing in devices and printers

Ron

I don't get it there is no reason at all why you should not be able to access and open the CBS log. Don't forget that to see the CBS log folder you need to go to 'Organise' in Windows Explorer, click on 'Folders and Search options' then on 'View'  click in 'show hidden files folders and drives' click 'OK'

The location will show up in 'Command Prompt'. When you have found the CBS file right click on it and on copy. Paste it on your desktop. It will open in the normal way.

Ron

Printers do not always, if fact I would think rarely, appear in device manager.

have just downloaded all the hp software for this printer went through printer installation with HP software reported printer successfully installed then box appeared on desktop "could not install printer no driver found"    I do have drivers the printer is installed and working although still nothing appears in "devices & printers"

HI

Yes tried method 2 and also used HP software to do it as well

Its HP all in one Deskjet 3050

Hello Ron,

Thank you for responding.

1. Did you try using method 2 provided in the previous post?
2. What is the make and model of your computer?

Please reply with required information.

Thank you