printer not showing in devices and printers

Anonymous

my printer works fine with installed software but does not show in devices and printers and cannot print emails or any web content

it shows in device manager

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Anonymous

2015-01-11T17:11:36+00:00

PS: before you run CMD sfc /scannow go to the CBS log and delete it. Then run CMD sfc /scannow. That way there the log will not be so full.
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Anonymous

2015-01-11T17:00:07+00:00

I cannot understand why copy and paste CBS log will not allow you to open it!!!!!

Anyhow, open Command Prompt elevated mode copy or type:

notepad c:\windows\logs\cbs\cbs.log

and press enter
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Anonymous

2015-01-11T16:45:47+00:00

uninstalled all printer software with 10bit uninstaller and cleared all registry keys

tried the method you told me and as you thought it did not work

tried to remove all printer drivers but same error message

copied cbs log to desktop but still would not allow access
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Anonymous

2015-01-11T16:39:32+00:00

PS: If you are still going down the uninstall printer road try this fixit:

https://support.microsoft.com/mats/program_install_and_uninstall/en?wa=wsignin1.0 Fix problems that programs cannot be installed or uninstalled

Maybe you could try a new account and see what is in devices and printers
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Anonymous

2015-01-11T16:15:08+00:00

Yes, I do not think this is a printer problem. It is a Windows issue. Have you done a CMD sfc /scannow yet?
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