printer not showing in devices and printers

Anonymous
2015-01-01T13:41:30+00:00

my printer works fine with installed software but does not show in devices and printers and cannot print emails or any web content

it shows in device manager

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-01-10T12:40:01+00:00

    Hi

    Still cant access CBS log and msmx16.reg still shows error message in safe mode

    devices and printers show when in safe mode

    Ron

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  2. Anonymous
    2015-01-03T14:14:06+00:00

    Ron

    Are you sure that your Bluetooth services are turned on! Just in case click on 'restart the service' on both (or more) Bluetooth services.

    What do you get if you type 'print management' in the search box and click on run as administrator?

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  3. Anonymous
    2015-01-03T01:10:44+00:00

    snap shot of device manager

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  4. Anonymous
    2015-01-02T15:16:40+00:00

    Hiya Gerry

    print spooler starts ok no error messages

    in printers and devices just keeps on searching forever nothing displays

    printer works fine from installed software but not from emails or web pages presumably because it cant find any installed printer even though it shows in device manager

    Ron

    thanks for all your help

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  5. Anonymous
    2015-01-02T12:29:00+00:00

    What happens when you go to Devices and Printers and click on Add a Printer?

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