printer not showing in devices and printers

Actually, someone else discovered the solution, I would like to thank this person. I just ran across it googling my issue and their solution rectified my problem and saved me from reloading.

Hello Steve,

Thank you for sharing information with us.

I also hope that your suggestions may help other community members to resolve similar issues.

I appreciate your efforts and findings.

Thank you

Hello Manish,

Thank you for your input.

It is a good idea to scan the hard drive for viruses before Windows reinstallation.

I appreciate it.

Thank you

hello,

If your planning to format your sysmtem

take your files and folders backup

if you are formatting total drives 

1.) Take bakup and format.

else if you are formatting only os drive

2.)According my experience I will suggest you to connect your hard drive to another system(antivirus must be installed)  as a secondary and scan with antivirus.

and connect scanned hard drive to its actual cpu after that format and install your required drivers and software.

Hello Ron,

Thank you for the response.

I appreciate your efforts towards resolving the issue.

Before formatting the system and reinstalling Windows, you may try to perform in-place upgrade which is safer.

Refer this article:

How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

http://support.microsoft.com/kb/2255099

Note: I highly recommend backing up all of your important files and folders onto an external storage device before attempting any type of operating system repair or upgrade.

I hope this information helps.

Please keep us posted on the status of the issue.

Thank you